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HomeStreet Bank Branch Manager, Retail Banking (Los Angeles, CA) in Seattle, Washington
Salary Range: $59,200.00 - $94,700.00 (Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards.) Posting Date: July 9, 2024 This job will be open and accepting applications for a minimum of three days from the date it was posted. Benefits* worth writing home about: Medical, dental, and vision coverage for employees and their families Life, disability and family Leave 401(k) and Roth 401(k) with employer match Wellness program, employee assistance program, "Commute Trip Reduction" (CTR) and various employee discounts Generous vacation, sick leave, 11 paid holidays, and 16 hours of paid leave every year for community service work Free employee checking account and employee home loan discounts *For eligible employees averaging 20 or more hours per week. EO/AA Employer including Vets and Disabled. Qualified applicants with arrest and conviction records will be considered in accordance with legal requirements. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy. Job Description Summary: POSITION SUMMARY: The primary responsibility of the Branch Manager is to maximize the profitability of the branch and to lead the branch team in creating a culture of excellence in service and operations. Profitability is achieved through customer acquisition, retention and referrals to business partners. This position develops and executes a strategic plan that includes sales production, marketing and community involvement along with staff coaching and development. The Branch Manager actively makes outside sales calls that are results oriented. Effectively manages and grows a book of business, takes a leadership role within the community including sponsorship of and participation in community events. This position is responsible for the branch budget, operations, audits, compliance, security and safety. The Branch Manager will build, lead and develop their branch team so that our clients will know HomeStreet as the trusted provider and preferred source of financial services. Job Details: ESSENTIAL FUNCTIONS: Sales Leadership Develop and execute integrated sales, relationship and community strategies that are aligned with the branch's business plan and that grow the customer base. Strategies include but are not limited to cold/appointment calls, outbound telephone calls, in person meetings, business networking and participation in branch and community events. May conduct educational seminars. Research branch market area to create and implement effective sales techniques which will generate additional new accounts and new deposits. Develop and coach branch team profiling and sales skills while ensuring high product knowledge. Implement tactical plans to actively call on new and prospective customers, exploring needs and cross-selling bank products and services. Ensure branch team is actively profiling customers in order to understand their complete financial picture and to identify opportunities to deepen our relationship. Identify clients who are not profitable and manage the relationship to be a more profitable one. Work with the Customer Service Supervisor to establish sales goals for branch team. Work closely with other business lines to partner in joint marketing plans and cross-selling efforts. Sources Small business credit opportunities and facilitates application process Coaches team to participation in initiating quality Relationship Referrals to partner business lines Leads branch team to identifying and processing