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Working Each Day to Make a Difference

At Community Health Plan of Washington, we're driven by our belief that everyone deserves access to quality health care.

More than 25 years ago, we made a commitment to improve the health of our communities by making quality health care accessible to all Washington state residents.

We continue that pledge today by providing affordable comprehensive coverage to more than 315,000 individuals and families throughout the state.

• We are a local not-for-profit health plan in Washington State.
• We are committed to keeping Washington families healthy.
• We connect our communities to the health resources they need.
• We provide access to high-quality care for our members.
• We connect and empower our members through technology.
• The Community Health Centers we partner with strive to support members with a comprehensive mix of medical resources in one convenient location.
• Our partnerships with Community Health Centers and our extended provider network help us improve the health care delivery system.

To learn more about how you can make a difference working at Community Health Plan of Washington, visitwww.chpw.org{rel="nofollow"}.

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Business Solutions Analyst -- Remote, WA

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[POSITION PURPOSE:]{.underline}

The Business Solutions Analyst is responsible for understanding business problems and communicating the business needs and requirements to the solution implementors, such as third-party vendors or the Applications Development team. This entails acting as a liaison between business owners and the application developers by collecting business and technical requirements and communicating those needs to both sides with the goal to provide solutions to the business needs in the timeframe that the business group needs them.

[PRINCIPAL DUTIES:]{.underline}

• Interview business counterparts to effectively draw out and articulate the business need/problem/opportunity to be addressed.  Provide scaled options for implementation based on the business need.
• Act as the primary contact for staff with deep understanding of business area to drive solutions and champion implementation, involving senior leadership as needed.
• Collaborate with the Applications Development Product Manager to ensure that all solutions provided to business problems are in line with the direction that the Product Manager is working toward.
• Diagram proposed solutions, to communicate the flow of operations necessary to meet the business needs and solve business problems.
• Perform data analysis and profiling within the databases and data warehouses to obtain a better understanding of data availability, relationships, and nuances for an optimal Application Development solution design.
• Proficient with working with SQL databases and cloud data storage systems, such as Snowflake and Synapse data warehouses, as well as Azure Data Lakes.
• Triage and troubleshoot production issues for applications and reports.
• Tests the validity of application domain model against customer business processes.
• Manages UAT testing with affected business areas to verify content and quality of deliverables.
• Provide quality assurance and testing support, and/or engage the QA team as necessary.
• Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion.

[QUALIFICATIONS:]{.underline}

[Education &]{.underline} [Prior Related Experience]{.underline}:

Have minimum five (5) years' experience in healthcare, preferably in the Health Plan business proc