Job Information
Yoh, a Day & Zimmermann company Director Operations, ECM in Seattle, Washington
About Day and Zimmermann No problem is too challenging or complex for Day & Zimmermann Maintenance and Construction (DZMC) because We do what we say! We're here to make life easier for plant owners in the Power, Chemical, and Industrial markets. With our wide-ranging capabilities and long-standing industry experience, we deliver innovative solutions and seamless processes that effectively manage all aspects of the plant life cycle. It's no wonder we're the #1 maintenance services provider in the United States. Come join in on our purpose - We put people to work, we protect American freedoms, and we help our customer's power and improve the world!https://www.dayzim.com/services-and-products/maintenance-construction Position Description We're looking for a full-time, staff Director Operations, ECM to join our Day & Zimmermann team. This position typically manages at least two or more larger sites and is responsible for the successful oversight of all contract obligations and labor agreements at his/her assigned site(s). Ensures that that assigned Site Managers are effectively executing all work in a safe and productive manner and in accordance with the quality standards of both the customer and D&Z. Position serves as the principal contact to the Customer for higher level contract issues and strategic client relationship management. Identifies strategic business development opportunities. Position is responsible for the development of talent in his/her organization, reporting (internal and external) on assigned contracts, including content and accuracy and presents reports as required. Responsible for estimate reviews, budget and profitability on all assigned contracts. Also, responsible for capturing and sharing internal and external industry knowledge and best practices through continuous learning and development. Makes recommendations for new or improved processes and programs to enhance D&Z service delivery. Must anticipate and resolve operational issues of projects and the workforce. As the Director Operations ECM, here's the work you'll do: * Responsible for effectively achieving financial, operational, customer retention and safety goals for work with assigned clients * Demonstrate a strong commitment to safety and provide leadership through establishing expectations and accountability related to the execution of an effective Customer and D&Z safety program for all assigned clients/sites * Develops and maintains strong working relationships with client's key stakeholders. Proactively interacts with key stakeholders to understand and respond to their needs (current and future). Exhibits extraordinary responsiveness in meeting customer needs and expectations. Facilitates cross organizational communications, coordination and transparency * Work with the Executive team to ensure their needs and expectations regarding communication, budget, approach, results and timing are met. Additionally facilitate site management in identifying customer processes and integrating them with D&Z project controls and planning processes to ensure the product/service provided will meet contract obligations * Effectively works with functional areas via the appropriate Project Support Team to achieve shared goals, resolve conflicts and establish/promote best practices through field operational experience * Identify, attract, develop and retain talent through effective employee engagement, communication, and performance management This role is for you if you have these skills: * Technical/Industry Expertise- Demonstrated background in maintenance and/or construction management within the Power Industry; experience does not necessarily need to be with an M&M contractor, although highly preferred; Strong knowledge and experience in project management and project controls, preferably at the field or site level. Can execute bot