Job Information
Hyatt Guest Services | Concierge ($26.25/hour) in SEATTLE, Washington
Description:
Join us for an incredible opportunity to be a part of our Guest Services Team as a Concierge.
Concierge are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests.
The position offers an hourly rate range of $26.25 to $26.78. The starting hourly rate for this position is $26.25. This position also has an established rate for colleagues who have remained in the position for four years, which is $26.78.
As a colleague, we have you covered with awesome benefits and perks!
Benefits
Medical insurance for you and your dependents for $106 per month, after 30 days of employment
Vision Insurance
Dental Insurance
401(k) & Retirement Savings Plan (RSP)
Basic Life Insurance
Short Term Disability Insurance
New Child Leave & Adoption Assistance
Paid Time Off
Full-Time Colleagues:
Vacation Time
10 days (80 hours) earned upon completing 1-4 years of service
15 days (120 hours) earned upon completing 5-9 years of service
20 days (160 hours) earned upon completing 10 years of service
(2) Floating Holidays per year
(6) Paid Holidays per year
Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
Compassionate Leave
Jury Duty Leave
Seattle Paid Sick & Safe Time
Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
Perks
Employee Assistance Program
Free Uniforms and Cleaning of your Uniform
Discounted parking
Discounted Rooms at any participating Hyatt location starting on your first day of employment
Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
Free colleague meals during shift
Hyatt Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
Hedreen Hotel Employer LLC is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, caste or any other group protected by law.
Qualifications:
A true desire to satisfy the needs of others
Must be able to work in a fast-paced environment
Open availability – including ability to work evenings, weekends and holidays
Refined verbal and written communication skills
Great and thorough attention to detail
Ability to stand long periods of time
Previous customer service experience preferred
Primary Location: US-WA-Seattle
Organization: Grand Hyatt Seattle
Pay Basis: Hourly
Job Level: Full-time
Job: Guest Services
Req ID: SEA005061
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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