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Req #: 241605

Department: HARBORVIEW - MEDICATION ASSISTED TREATMENT PROGRAM

Posting Date: 12/20/2024

Closing Info: Open Until Filled

Salary: $3,861 - $5,521 per month

Shift: First Shift

Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-2022-V1_a11y.pdf)

HARBORVIEW’S MEDICATION ASSISTED TREATMENT (MAT) PROGRAM has an outstanding opportunity for a PROGRAM COORDINATOR WORK SCHEDULE

• 100%FTE, 40 hours per week

• Day Shift POSITION HIGHLIGHTS

• Coordinate the delivery of medical care, mental health, recovery, and other social services for patients requiring medication-assisted treatment for opioiduse disorder and access to health care

• Be a part of a dedicated multidisciplinary team DEPARTMENT DESCRIPTION Harborview Addictions Program (HAP) clinic and Harborview Mental Health Services (HMHS) clinics will coordinate medication assisted treatment along with collaborative, collocated, comprehensive mental health and substance use disorder treatment Services. HAP and HMHS clinics have a longstanding focus on dual diagnosis patients who are patients with chronic serious mental health issues and chemical and/or alcohol use/abuse issues. Many of these patients are also experiencing homelessness, have untreated mental and physical health conditions, and require legal and other case management services due to their opioid use disorder, highlighting the need for integration of MAT with comprehensive services

  JOB RESPONSIBILITIES

• Handle intake of all referral requests, ensuring complete information is received and entered into the computer system

• Provide telephone screening of patient medical problems and severity of condition. Triage patient telephone calls to clinical staff; initiate emergencyprocedure when necessary. Coordinates incoming and outgoing referrals

• Conduct outreach through email to HMC clinics, providers to offer linkage services to patients identified as targeted client base

• Coordinate with personnel from Public Health – Seattle & King County, other treatment programs and area clinic managers and medical providers to provideinformation on MAT

• Coordinate with case managers and inpatient medical providers to assess need for linkage to MAT care among persons hospitalized in HMC or in aftercare

• Develop and maintain procedural standards for outreach efforts

• Provide messaging and instructions to patients about MAT, about screening, and treatment

• Implement a screening questionnaire to each prospective patient to assess eligibility and fit for the program

• Interview patients and review anticipated needs upon admission to the program and discharge, including personal escort, transportation, housing,support care, equipment needs, transfer of records, and appointments with physicians and care managers

• Ensure complete and accurate registration of patients to receive MAT services, including patient demographic and insurance referral information arein the computer system

• Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure

• Act as resource to the team for payor issues including insurance knowledge for Medicare, Medicaid and commercial plans

• Facilitate prior authorization with insurers for payment of treatment

• Coordinate with the case managers, financial counseling and the contact center for verification of benefits and authorization for outpatient visits

• Refer patients to Financial Counselors

• Perform office tasks as needed including distribution of mail, creation of clinic-specific patient packets, and processing loose medical records papers REQUIREMENTS

• High school graduation or equivalent AND two years of experience in the program specialty

• OR equivalent education/experience ABOUT HARBORVIEW MEDICAL CENTER As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion. (https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center) Become part of our team. Join our mission to make life healthier for everyone in our community.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.