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Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an amazing Revenue Management Analyst to fill this hybrid role based in Seattle, WA or Miami, FL. You’ll primarily responsible for managing cruise demand by recommending and applying pricing and inventory controls to achieve the highest possible net revenue results. You’ll work with key tracking mechanisms over multiple business sources to allow for yield maximization and evaluate and approve pricing and inventory management as necessary to achieve objectives. Here’s a summary of what Holland America Line is looking for in its Revenue Management Analyst. Is this you?

Responsibilities

• For assigned cruise programs and sailings, lead pricing meetings providing pricing and inventory recommendations with supporting analytics and documentation that helps achieve the highest possible net revenue and occupancy levels.

• Report on current inventory trends and establish booking curves ("paces") for each new program and sailing to measure future progress against.

• Facilitate and audit pricing actions in reservation and internal YODA (Yield Optimization Demand Analytics) systems to ensure support of promotional pieces and deadlines.

• Facilitate and audit pricing actions in the reservation system to ensure support of promotional pieces and deadlines.

• Monitor competitive products, pricing, and promotional activity, as well as the overall cruise and vacation industries to provide perspective and specific information for decision-making.

• Produce status reports summarizing bookings, revenue, pace, expected and required future progress, current actions, proposed actions, and contingent actions for review at weekly inventory meetings.

• Use available data to analyze past performance for the same or similar products - booking curves, source of business, achieved yields, and total revenues, etc. Monitor oversells and capacity goals to alleviate buyoffs, buy-downs.

Requirements

• 2+ years related revenue management experience preferred

• Familiarity with cruise revenue management concepts and/or prior revenue management experience, especially in the travel industry

• Knowledge of the cruise industry business environment including marketing, sales and operations

• Strong analytical, communication & organizational skills essential

• Ability to analyze data, make decisions and be accountable for bottom-line performance

• Advanced knowledge of Microsoft Excel and working knowledge of database and report writing tools

• Effective interpersonal and communication skills

• Comfortable speaking with senior leadership

• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this is a hybrid position based in Seattle, WA or Miami, FL.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family

• Health Benefits

• 401(k)

• Employee Stock Purchase Plan

• Training & Professional Development

• Tuition & Professional Certification Reimbursement

• Rewards & Incentives

• Base Salary Range: $54,200.00-$73,200.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America Line will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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