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Job Information
University of Washington Supervisor - Claims Specialist Team in Seattle, Washington
Req #: 236258
Department:
Posting Date: 08/13/2024
Closing Info: Open Until Filled
Salary: $4,664.00 - $6,673.00 per month
Shift: First Shift
Notes:
Choose from top medical and dental insurance programs
Plan for your future with tax-deferred investing through the UW retirement options
Enjoy generous vacation and sick leave policies and protect yourself and your family with life and long-term disability insurance.
Receive UPASS Benefits, which includes free public transportation in the Puget Sound region on participating transit servicesFor detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908_a11y.pdf)
UW Medicine Faculty Practice Plan Services (FPPS) has an outstanding opportunity for a full-time, day shift, CLAIMS SUPERVISOR.
WORK SCHEDULE
40 hours per week
Day Shift
This position is Remote POSITION HIGHLIGHTS The Claims Supervisor is responsible for the coordination and control of the Claim Specialist Team, ensuring that effective operations run smoothly and staff-assigned work queues are maintained within the budgeted benchmarks. They are also responsible for hiring, training and oversight of staff performance; ensuring strong communication exchange with other department; and promoting and supporting a culture of continuous learningthroughout the department. PRIMARY JOB RESPONSIBILITIES • Direct the daily activities of department staff. Provide employees with daily feedback on qualityand quantity of work and monitors monthly performance statistics.• Perform weekly one-on-one meetings with each staff member to review performance, answerquestions and monitor progress on any special projects.• Prepare and present annual performance evaluations for each staff member.• Coordinate training of new staff in conjunction with department Lead.• Prepare and coordinate regular staff meetings. Maintain meeting minutes.• Effectively resolves problems and disputes and/or recommends administrative course of action to the Claims, Payment & Credit Manager with the development and implementation of new or revised procedures and instructionwith appropriate employees.• Support staff training and quality:o Ensure staff under direct supervision are trained in a timely manner.o Manage and facilitate the release of staff to attend learning events.o Provide constructive feedback regarding performance on a continuous basis.o Evaluate staff’s quality assurance audit results and work collaborativelywith training department to identify and/or design instructional resources to improve performance. REQUIRED POSITION QUALIFICATIONS High School graduation or equivalent AND three years of experience in patient accounting, customer service, or a related office environmentORequivalent education/experience. ABOUT FACULTY PRACTICE PLAN SERVICES UW Medicine Faculty Practice Plan Services (FPPS) supports UW Physicians (UWP), a practice group for more than 1,800 physicians and other healthcare professionals associated with UW Medicine. UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Neighborhood Clinics, UW Medical Center - Northwest, the UW School of Medicine, Valley Medical Center, and Airlift Northwest. UWP members also practice at the Seattle Cancer Care Alliance, a partnership of UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Children’s Hospital. Teamwork. Community. Opportunity. Become part of our team. Join our mission to make life healthier for everyone in our community. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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