Job Information
Blue Origin LLC TA System Process Analyst III in Seattle, Washington
At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin corporate functions, providing centralized support across Blue Origin business unit teams and locations. As part of a unique, passionate, and highly skilled Talent Acquisition Operations team at Blue Origin, you will provide technical support in the development, and enhancements of our TA system processes. You will collaborate with our Sr. Product Manager and other members of TA Ops to define requirements for workflow configuration, and partner with the Workday Application Support Team and the HR Analytics team to test system functionality and define data/report requirements. You will have strong interpersonal and written communication skills and be able to operate successfully with other team members. Additional special projects and analysis may be assigned by management. You will be reporting to the Sr. Manager of TA Processes, Compliance and Systems Support. Responsibilities: Provide support to users with complex systems-related inquiries (e.g., issues, systems/usability, ATS/CRM functionality, and processes); resolve escalated support requests as appropriate. Partner with Sr. Product Manager and members of TA Ops to evaluate system needs to meet changing business requirements. Work closely with other subject matter experts to analyze data flows for process improvement opportunities, define data integrity and system requirements, and testing of system changes. Establish appropriate auditing and monitoring of HR data to ensure system accuracy. Define requirements for process audits with system solutions Identify and implement opportunities to streamline processes to improve efficiency and achieve outstanding customer service. Partner with the Workday Application Support and ET teams to configure and test changes to ATS and integrations with HRIS and troubleshoot and correct issues when they arise. Ensure the system enhancements are in-line with business needs and in compliance with audit requirements. Coordinate with functional leaders to test and prepare for system updates. Qualifications: 5+ years of experience and competency in troubleshooting, analysis and problem-solving strategies to address complex customer inquiries Attention to detail with strong technical skills Ability to multi-task and overcome obstacles with innovation to meet critical deadlines Ability to understand business goals and recommend new tools or processes to facilitate continuous improvements Strong customer orientation and communication skills, with ability to communicate clearly with both technical and functional audiences Strong computer skills, including Microsoft Office and human capital management systems Ability to work in a rapid and complex changing work environment Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum Desired Qualifications Bachelor's degree in Information Technology, Human Resources or related business area is preferred Expertise in Workday, Jira, or similar ATS and ticketing systems Compensation Range for: CO applicants is $99,330.00-$139,062.00;WA applicants is $108,360.00-$151,704.00 Other site ranges may differ Applications will be accepted on an ongoing basis until the requisition is closed. Inclusivity Statement Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building a