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Solid Ground believes poverty is solvable. Our communities are stronger when we support stability and break down the barriers to overcoming poverty. Solid Ground does both. We combine direct services with advocacy to meet basic needs, nurture success, and spread change. Through our programs, people gain stability and build skills that equip them to move forward in their lives. Through advocacy, we work toward ending racism and other oppressions embedded in our institutions, policies, and culture that hold people back from succeeding. We bring the voices of people experiencing poverty into the political process, furthering social justice, and supporting our entire community to reach its potential.

• As our workforce evolves to reflect the diversity of the communities we serve, our agency and workplace will be enriched and strengthened and as such we will: Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.

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``` - Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency, and encourage staff to fully engage in those activities.

**Interested applicants must complete an online application including a cover letter and resume at www.solid-ground.org{rel="nofollow"}

Job Summary

This position coordinates data collection and, internal and external communications, and other administrative functions to support the objectives of Volunteer Services and fulfill the requirements of the Retired and Senior Volunteer Program (RSVP) and the Statewide Health Insurance Benefits Advisors (SHIBA) program.

Essential Responsibilities, Duties and Tasks

Data: Oversee data collection and coordination for Volunteer Services, including but not limited to communicating with 50 plus site partners and programs to collect volunteer hours, accurately entering and tracking volunteer hours and other data into multiple databases, trouble-shooting data issues, developing and improving data management and reporting systems, generating reports, updating, improving and presenting quarterly dashboard. Train data and communications support volunteers. 

Communications: Provide overall communications coordination and support to the Volunteer Services team including maintaining internal Volunteer Services communications tools, keeping the Volunteer Services web pages and volunteer position descriptions up to date on the Solid Ground website and other websites; coordinating efforts to promote volunteer opportunities and Volunteer Services programs through social media and other avenues of advertisement; generating content, presenting information, preparing materials, providing  copy editing, maintaining and generating mailing lists, supporting the distribution of Volunteer Services external communications including mass and automated emails, the RSVP newsletter, and volunteer recognition mailings; act as a liaison between the Volunteer Services and Communications teams to streamline content creation and editing processes for collaborative projects; work with the Communications and RD Teams to ensure alignment with overall Solid Ground communications processes and messaging, including streamlining efforts to support the volunteer to donor pipeline.

Support: Provide overall administrative support to the Volunteer Services team including maintaining digital and physical program files, volunteer paperwork and partner contracts; collecting and submitting digital and physical enrollment forms; administering volunteer background checks and references; compiling and mailing physical new volunteer packets; mailing newsletters; making new volunteer