Enable America Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Technical Product Manager

Overview

• Mastercard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.

• The D&S China product team is seeking a Product Manager to support the development of localized platform offerings in China.

• You will work hands-on with local engineers, global product managers, and the local Client Services team to design and build products to meet the needs of local clients

Product Management in Data & Services at Mastercard

• Translate a deep understanding of our customers into products and solutions that drive significant customer value

• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products

• Build scalable products that serve an array of customer segments

Role

• Own the product strategy and roadmap for China D&S platforms based on customer demand and market / competitive trends

• Develop product requirements to describe the product features, analytic capabilities, and user workflow in detail, with input from global experts

• Work closely with in-house and 3rd party engineering teams to deliver the product roadmap on time and on budget

• Support frontline teams as a product expert, developing sales enablement materials and providing training / support when needed

• Manage external relationships with suppliers and partners in compliance with all Mastercard policies and procedures

• Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives

• Engage in scheduled Voice of the Customer engagement to identify Product friction points, creating and owning the action plan to address them.

• Make creative technical decisions and strong tradeoff decisions to enhance functionality, time to market, and feasibility

All About You

• Demonstrated ability to operate independently

• Excellent problem-solving, critical thinking and analytical skills

• Proven track record of successfully developing and scaling B2B products and solutions, leveraging data, analytics, and AI/ML to create value for customers

• Hands-on, action oriented, and results oriented, with strong prioritization and project management skills

• Experience working with external partners to build joint solutions and accelerate growth

• Has skills to develop and evangelize product lifecycle management ways of working, processes, and tools

• Ability to build and maintain strong, productive, collaborative working relationships with internal stakeholders over cross-functional teams from multiple regions

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.