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Description:

Delivers the brand promise and provides exceptional guest service at all times.

Provides excellent service to internal customers as appropriate.

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner. Feedback guest complaints to Floor Valet – Housekeeping/ Assistant Manager promptly.

Maintains positive guest and colleague interactions with good working relationships.

Qualifications:

Good interpersonal skills.

Preferable prerequisite knowledge of the Travel/Hotel industry.

Primary Location: CN-44-Shenzhen

Organization: Andaz Shenzhen Bay

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: SHE002622

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.