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Job Summary:

The Business Unit General Manager is responsible for the overall leadership, management and performance of the business unit’s people, revenue and production goals. The Business Unit General Manager is responsible for managing the P&L, manufacturing and sales performance, customer satisfaction, efficient transportation and logistics, and compliance with all corporate values and policies as well as state and federal regulations across regional area.

Major Job Responsibilities:

Business Excellence

• Maintain laser focus on outcomes that drive higher earnings, improve volume and lower costs

• Aggressively monitor and actively ensure maintenance and protection of WestRock assets

• Lead P&L development including annual budgeting, forecasting, financial summaries, gap analysis and variance reporting

• Ensure awareness of and compliance with all corporate, state and federal health, safety, and environmental policies, procedures and regulations

• Be able to manage large transitions/transformations through the development of detailed processes, transition plans, and information sharing while engaging multiple resources/functions

• Overall accountability for KPI achievements ensuring direct alignment with budget and P&L, volume, sales price, safety and quality, labor cost, R&M (repairs and maintenance), customer and associate satisfaction, etc.

People and Culture

• Assist in recruiting, hiring and training to assemble and develop well-rounded, diverse and effective teams to ensure strategy and goals are achieved

• Create and promote a culture that propels customer and employee satisfaction

• Create and encourage the discipline of solution-based sales - identify customer pressure points, then develop and bring packaging solutions that make customers more successful

• Provide expert guidance and consistent direction to sales team(s) in establishing goals that align with company values and strategies

• Partner with corporate sales team and others to develop and execute against strategic growth opportunities

• Work with Sales Management to develop highly effective sales teams capable of improving volume and profit margins

• Effectively and confidently communicate with broad range of stakeholders including customers, associates, business unit management team, and regional and corporate leadership

Critical Skills / Capabilities:

• Coaching: Believes growing is greater than knowing - inspires and actively encourages others to develop themselves and seek out continuous learning opportunities by serving as a role model and identifying development opportunities; encourages employees to find their own developmental solutions that align with organizational and personal goals; serve as champions for succession planning; embodies culture and encourages teams to grow and innovate

• Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively

• Communication: Influences and motivates multiple diverse stakeholders through effective writing and speaking; presents complex ideas to others in a way that demonstrates an understanding of their needs and motivates high level management to support organizational initiatives

• Leadership: Skillful in creating and communicating a strategic vision for a team or organization and aligning individuals with the vision; makes significant decisions that have a great impact on departmental/organizational standards; influences positive change driving organizational excellence; ability to read people and situations and adjust approach accordingly; demonstrates and teaches sound leadership skills

• Problem-Solving: Improves organizational efficiency by developing, planning, and implementing a multi-tier solution to complex or unprecedented problems; synthesizes information from internal and external sources to develop solutions for issues with broad organizational impact

• Growth and Results Oriented: Establishes organizational goals and strategies; enforces the culture and creates teams that fuel growth and innovation; identifies key indicators of financial, service, staff, and operational performance for organization; develops new measurement tools; influences and motivates others to achieve organizational objectives

• Time Management: Plans, prioritizes, and manages time spent on accomplishing tasks to increase productivity and efficiency; demonstrates awareness and control over amount of time spent on activities; meets deadlines

Other Qualifications: To perform the duties of the job, this role requires:

• The spoken exchange of ideas to be performed loudly 50-75% of the time

• The spoken exchange of ideas to be performed quickly 50-75% of the time

• The safe and accurate determination of accuracy and neatness of work or making general observations of facilities or structures

Work Environment:

• Frequently works indoors, in an environment that is climate controlled

• Occasionally works outdoors in natural environmental conditions (both hot and cold)

• Occasionally works indoors in an environment that is not climate controlled and has high temperatures

• Occasionally works indoors in an environment that is not climate controlled and has low temperatures

• The role is frequently sedentary, which entails sitting or being stationary

• Occasionally stands or walks for 1-2 hours at a time

Technical Skills:

• Microsoft Office - Excel, Outlook, PowerPoint

• Knowledge and experience with enterprise software, (i.e. Kiwi, JDE)

Experience:

• Required: Minimum 10 years of leadership experience; managing multi-site facilities

• Required: Minimum 10 years of cross-functional experience in Sales, Manufacturing, Safety, Quality, Environmental Compliance, and Financial Management

• Preferred: Six Sigma certification or continuous improvement experience

Education:

• Required: Bachelor’s degree (Business or Engineering preferred)

• Preferred: M.B.A. degree (or other advanced degree)

WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.