Job Information
NAPA Auto Parts Business Development Manager Autocare & Major Accounts in Spokane, Washington
Spokane, WA, USA Full time 2024-11-12 R24_0000034365 Business Development Manager, Major Accounts & Auto Care Job Summary The Business Development Manager, Major Accounts focuses on growing our Major Account and Auto Care sales. This role is responsible for communicating and executing strategic initiatives, program adoption, sales promotions, and program training for our Major Account and Auto Care segments. Responsibilities
- Achieves assigned territory sales quota.
- Presents, communicates, and sells Major Accounts on the benefits of NAPA Major Account programs.
- Presents, communicates, and sells Auto Care prospects on the value of joining the Auto Care program.
- Works closely with Regional Sales Manager and Auto Care HQ team, providing feedback, ideas, and field insights to help drive program adoption and overall execution.
- Insures Major Accounts are properly set up in RAM. Regularly accesses Auto Care member site and NAPA Connect for new updates and ensures all AC members in their market have access to the site.
- Works closely with the Commercial Operations Team on all registrations for Major Account Customers.
- Reviews NAPA Auto Care Monthly initiatives with sales team to ensure focus on Auto Care program benefits.
- Hosts meetings in assigned territory to provide training to local sales team on Major Account and Auto Care program adoption and utilization.
- Provides top-notch customer service and communication to all Major Accounts and Auto Cares in assigned territory.
- Demonstrates a thorough knowledge of the Auto Care and Major Account programs and options for members.
- Executes weekly, monthly, and quarterly sales plans to achieve business growth opportunities consistent with the Company's growth objectives.
- Conducts periodic account reviews and keeps management updates on key progress indicators.
- Assists local BDG's in meeting management and marketing to consumers and potential new customers. Attends, organizes, and manages key events and trade shows.
- Consistently meets or exceeds yearly targets.
- Performs other duties as assigned.
Key Performance Indicators:
- NAPA Auto Care new member enrollment in assigned territory.
- NAPA Auto Care Gold Certified adoption in assigned territory.
- Auto Care program knowledge & adoption to members and fellow sales team in assigned territory.
- Business Development Group (BDG) participation growth.
- NAPA Auto Care co-branding growth in assigned territory.
- Drives AAA AAR/COR dual enrollments.
- NAPA Overall Sales, EBITA and CCC
- Major Account Sales out of ISO and COS
- Execute quarterly sales plans and strategic initiatives.
- Conduct QBR's with Top 10 Major Accounts within assigned territories.
Qualifications
3-5 years of previous selling and account management experience. Must have a solid record of success developing new business, while still being able to maintain and grow existing business.
Must possess a valid driver's license.
Must be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory.
Proficient with standard corporate productivity tools (Qlik, PowerBi, MS Office, CRM applications).
Sales Acumen: Demonstrates the ability to understand and apply sales principles, techniques, and processes effectively.
Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communica