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About Us

The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.

We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit www.kohler.com

Why Join Our Team?

With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion, and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty and FREE fitness access.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay at a discounted rate, where available.

A career at Old Course Hotel, what’s not to love?

*All benefits subject to availability

About the Role

Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for a Spa Therapist to join our friendly and enthusiastic team in our 5 Bubble Spa.

Duties and Responsibilities

· Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.

· Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.

· To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day. To ensure all equipment and utensils are appropriately sterilized.

· Liaising with our Spa Operations Manager and Spa Receptionist re scheduled treatments, changes and additions.

· Keep up to date with developments relating to product ranges and new treatments.

· Attending all relevant training courses

· Assist guest in providing accurate information in a courteous manner, staying with guest throughout the treatment and promoting appropriate retail products or additional services

· Providing excellent customer service to all guests, always displaying a high level

· Sharing knowledge of all resort facilities, services and policies.

About you

You will be a Level 3 NVQ qualified Therapist with a passion for exceptional customer service. Ideally you will have experience within an similar role and have gained ITEC/BABTAC/CIDESCO however, these are not essential as full training will be given. Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.

Salary

We are looking for Spa Therapists to join us on a flexible basis, with full-time and part-time shift patterns available. This role will include an element of weekend working.

In return, we offer a competitive hourly rate up to £12.36 per hour, depending on your experience, plus commission (8% commission on treatments and 10% commission on your retail sales) and an excellent range of employee benefits.

Benefits include:

Internal and external trainings all over the year, including Made for life cancer training

Free on-site parking

Lunch meal provided on-site

Free fitness and leisure access

Generous discounts in our food and beverage outlets

Generous discounts in our award-winning spa

Free Golf at our Dukes golf course

24/7 employee assistance line - All of our associates are eligible to access the Hospitality Action’s Employee Assistance Programme (EAP). This assistance line is supported by a comprehensive care package of services and benefits that takes a holistic approach to employee welfare. Like the industry it serves, the assistance line is open 24/7, 365 days a year and includes a translation service for over 170 languages. The benefits available include access to debt advice and legal guidance.

Bespoke wellbeing programme with regular external facilitator

Subsidised taxi service at certain times

*All benefits subject to availability

*Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.

On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!