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This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission. Every day, Baxter touches the lives of millions of patients and providers worldwide who rely on our essential hospital and renal products and services. Baxter's products and therapies are on nearly every floor, in almost every hospital worldwide, in clinics and in the home. Baxter's employees are building upon the company's rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most! Overview Baxter is hiring a team of hardworking people who share an ambitious spirit and are dedicated to making a difference in advancing patient care. It is our desire to create a "family - like" culture among the commercial team and across the company as we continue to establish the team and grow. Currently, we are looking for a Clinical Services Manager to join our Clinical Services Team who is passionate about cardiac rhythms and helping cardiac patients through our innovative remote patient monitoring body sensor technologies. Ideal candidates will have CCT or CRAT certification and specialize in cardiac rhythm recognition and interpretation skills. Experience with cardiology or electrophysiology can be advantageous. This role also provides excellent growth and advancement opportunities along with a bonus incentive program. This position will be on-site in our Minnesota office with the flexibility to work remotely at times. What You'll Do Responsible for day-to-day staff management as well as direction of day-to-day activities in accordance with established policies to provide the highest quality of cardiac monitoring clinical services. Recruit, hire, evaluate, and schedule employees Monitor staff performance and provide guidance, support, and recognition Develop and track performance metrics and process improvements Complete performance reviews for staff and facilitate ongoing development of staff Coordinate employee disciplinary process and follow through to resolution Ensure compliance with all state and regulatory agencies Contribute to the strategic management, planning, and leadership of the company Function as a liaison between the sales team and the physician practice and/or hospital facilities Review and make recommendations for improvement and enhancement of current services and development of new services Coordinate with the Clinical Services Trainer(s) on continuing education for existing staff and new hires As needed, assist in the scanning of Baxter CAM Holter monitor files Other job functions or responsibilities, as assigned What You'll Bring Knowledge of EKG rhythms and arrhythmias Associates Degree or two years college course work preferred 1-3 years of experience as a Holter Scanner or telemetry/monitor technician, with in-depth arrhythmia interpretation knowledge 1-3 years of experience as a supervisor or manager preferred Strong clinical skills and critical thinking skills Proven ability to inspire leadership skills in all clinical positions and facilitate a team environment Excellent customer relations and phone skills CCT or CRAT certification Excellent PC proficiency level Excellent attent on to detail Great work ethic and a desire to provide high quality outcomes (reports) to our customers and patients Excellent written and verbal communication skills Strong analytical, communication, and interpersonal skills Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law. Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. EEO is the Law EEO is the law - Poster Supplement Pay Transparency Policy Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice. 139585 Hillrom is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Please click https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf To view the EEO is the Law poster.