Enable America Jobs

Working Title: Enterprise Operations Analyst

Job Class: Management Analyst 2

Agency: Human Services Dept

• Job ID : 77963

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 06/27/2024

• Closing Date : 07/10/2024

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : Department of Human Services (DHS) / Office of Inspector General (OIG) Operations Support

• Work Shift/Work Hours : 8:00 a.m. - 4:30 p.m.

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $24.20 - $35.13 / hourly; $50,529 - $73,351 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

*This position has a flexible work arrangement that may allow for Telework (https://dhs.intranet.mn.gov/buildings-facilities/hybrid-telework/telework/index.jsp) or a mixture of working in our office and Telework (https://dhs.intranet.mn.gov/buildings-facilities/hybrid-telework/telework/index.jsp) .

This position is responsible for providing analysis, evaluation, and optimization of organizational and administrative processes within the Office of Inspector General’s (OIG) enterprise operations and policy (EOP) division. The EOP division coordinates equity and inclusion, legislative policy and stakeholder engagement, operations, and Tribal Nation engagement in support of OIG’s regulatory and program integrity mission.

Responsibilities include, but are not limited to:

· Conducting system/business process analyses and recommending changes to methods, policies, procedures, and protocols to optimize resources and conform to OIG mission demands and constraints.

· Providing technical and logistical resource management to meet the operational and business needs of OIG enterprise-level activities.

· Providing expertise, guidance and leadership for MS Teams and SharePoint usage for the Office of Inspector General

· Provide high-level analysis and support to meet the operational and business needs of enterprise-level Office of Inspector General functions.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

One (1) year professional experience evaluating, implementing, and maintaining organization, workflows, systems, processes, and/or protocols, and advising decision makers on their effective use to enable achievement of organizational goals;

OR

Three (3) years advanced technical or paraprofessional experience evaluating, implementing, and maintaining organizational workflows, systems, processes, and/or protocols, and advising decision makers on their effective use to enable achievement of organizational goals;

OR

Bachelor’s degree business administration/management, public administration, operations management and two (2) years of advanced technical or paraprofessional experience evaluating, implementing, and maintaining organizational workflows, systems, processes, and/or protocols, and advising decision makers on their effective use to enable achievement of organizational goals.

Experience must demonstrate the following:

· Provide technical and logistical resource management.

· Collect, analyze, and/or synthesize data to solve problems.

· Identify gaps in administrative and operational processes.

· SharePoint development, implementation and/or maintenance.

Preferred Qualifications

· Skilled in computer applications such as Microsoft Word, Excel, Outlook, PowerPoint, Adobe Acrobat DC, MS Teams, and Visio.

· Learn, understand, and apply new information technologies and methods to maximize efficiencies and organize complex information in a meaningful way.

· Establish and maintain effective working relationships with managers, supervisors, and staff in developing and implementing new policies and procedures.

· Coordinate logistics for staff onboarding and enterprise-wide training events

· Prepare clear and comprehensive reports summarizing results of work.

· Provide exceptional customer service.

· Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.