Enable America Jobs

This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3116054

SUMMARY:The Consumer Lending Sales Manager is responsible for the development, communication and coaching of the local banks Consumer (may also include Small Business) Lending performance and sales activities, including CFB sessions for local branches and assisting new associates with lending skills. The incumbent will lead the achievement of the local market sales goals, including the consumer direct referral program. The Consumer Lending Sales Manager will serve as the subject matter expert for construction loans and is expected to maintain up-to-date knowledge of banking regulations and loan policy, products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

1. Define, communicate, monitor and coach sales and performance expectations for Consumer Lending. This includes leading by example while managing and directing a sales and service culture across the market.
2. Formulate and implement business plans, including lead generation and consumer direct partnerships, to assure attainment of budgeted bank consumer lending goals.
3. Serve as the subject matter expert for the consumer lending team on construction lending questions and/or issues that arise.
4. Provide consumer lending product and sales training to frontline associates.
5. Maintain up-to-date knowledge in the areas of regulations/compliance, loan products/services, systems/technologies and bank structure/organization.
6. Represent the company in various civic and community functions to further enhance its image and develop additional business.
7. May generate and underwrite commercial loans according to loan policy guidelines.
8. May be responsible for the approval of consumer loan exceptions made within their local bank/region and monitoring of those exceptions for reporting purposes.
9. Understand and comply with bank policy, laws, regulations, and the banks BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

• Assist in creating value for all Arvest customers through needs based selling
• Support and uphold the Arvest Mission Statement.
• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the banks overall operation.
• Maintain involvement in community affairs to foster and promote the proper bank image at all times.

SUPERVISORY RESPONSIBILITIES:

May directly supervise 1 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvests BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the banks procedures and guidelines for such change of status events. The incumbent provides training, planning, as igning, and directing work assignments and schedules; addressing complaints and resolving problems.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Bachelors Degree or equivalent work experience in a retail banking environment required.
• 4 years previous lending experience required.
• 2 years previous sales experience required.
• Completion of CFB 4 or ability to obtain required.
• Current NMLS Safe Act Registration or the ability to be registered within 30 days required.

OTHER SKILLS AND ABILITIES:

Must be able to arrive at work on time, work on site and have regular work attendance

Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style

Must be able to provide cordial customer serv