Enable America Jobs

Job Family: Finance

Req ID: 435999

An exciting opportunity has arisen to join our Collections & Legal Recoveries Team in Stoke Poges. As a Legal Recoveries Executive, you will be responsible for maximising recoveries and minimising losses on your own portfolio of bad debt cases. Whilst ensuring the legal and commercial interests of the business are protected at all times.

Whilst the position is based in our Stoke Poges office, we have a flexible working model of 2/3 days in the office and the rest from home.

It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful and engaging culture

What are my responsibilities?

· Maximising recoveries through negotiating settlements, payment arrangements, resolving disputes and litigation cases

· Liaise with lessee, external parties (Solicitors, Accountants, and Insolvency Practitioners) by telephone and official correspondence and meetings with the customer

· Conduct financial reviews of Customers to consider appropriate action including agreeing payment arrangements, negotiating settlement and commencing Legal proceedings to recover sums owed.

· Support customers in financial difficulty or vulnerable situations to ensure we are treating the customers fairly and facilitating the best outcome.

· Work with Customer Relations Department to resolve Agreement disputes

· Managing claims through our solicitors and support with issuing claims, handling defended cases, preparing witness statement and attending hearings where applicable

· Supporting on insolvency portfolio ensuring best possible outcome is achieved through novations, asset sales and settlements

· Collaborating with other areas of the business to share insights from the bad debt portfolio

· Logging payments received on Bad Debt cases and ensuring all reports are kept up to date.

· Adhere to the Collections & Legal Recoveries guidelines in order to ensure all activity is within specified compliance requirements, and that all agreed productivity and effectiveness targets are met

What skills and experience will you bring to the role?

• The desire and ability to overcome barriers and resolve arrears & bad debt situations in order to achieve revenue goals (both team and individual) is key to this role

• Experience within collections/recoveries

• Knowledge of contracts and consumer credit would be advantageous

• Knowledge of Court Process (smalls claims – essential / fast track, multitrack – preferred)

• Experience issuing a recoveries claim and managing through the court process would be advantageous

• Banking, Leasing or Finance industry experience is preferred

• Experience in using Microsoft Office packages

• Self Motivated, Process Focused, Results Driven

• Experience in busy and challenging corporate environment

About us:

At SFS, our people are our most important asset, and what matters to them matters to us! We are committed to driving positive change in society and the workplace. Watch our video to find out more -

https://www.youtube.com/watch?v=wqSNxhZnA3s

What can we offer?

• Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance

• Hybrid Working: Achieve a healthy work-life balance with our hybrid working arrangements

• Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.

• Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.

• Private Healthcare – Free BUPA plan, plus subsidised healthcare for immediate family members

We value your unique identity and perspective and are fully committed to providing equal opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us! So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.

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