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Job Information
West Virginia Employer Teller in Summersville, West Virginia
Duties: The Teller is responsible for cashing checks and disbursing funds after verifying signatures when applicable and sufficiency of funds to support withdrawals. Accept deposits, confirming accuracy of transaction. Prepare, verify, and issue official checks and loan proceed checks. Prepare, verify, and process deposits from night deposit box, loan payments, withdrawals, currency and coin orders, safe deposit box payments, etc. Evaluate checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Enter transactions in bank's Teller Capture software with accuracy and precision, recording all transactions and producing customer receipts. Maintain a neat and organized work area that ensures the safety of all negotiables and confidential records. Make sales referrals suggesting alternative banking options, including the cross-selling of the bank's products and services. Qualifications: High school diploma or equivalent Proficient verbal and written communication skills, including excellent telephone etiquette and legible handwriting Active listening skills and ability to ask questions to clarify/determine customer need Ability to maintain composure and professionalism when dealing with upset customers Strong attention to detail Excellent math skills Trustworthiness and ability to act with integrity Be customer satisfaction-oriented with interpersonal skills to contribute to a productive and team oriented work environment Ability to lift up to 25 pounds occasionally and to stand for extended periods of time One year of cash handling experience preferred Two years of customer service experience preferred