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About us

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Your day-to-day

As Director of Sales at Holiday Inn Sydney Potts Point, you will be responsible for developing and implementing sales strategies for the hotel to support the maximisation of rooms, and food and beverage revenue performance and ensure sales goals are achieved.

• Lead the commercial team and the implementation of an effective commercial strategy to deliver optimum business mix, achieve maximised results across all revenue streams and deliver superior market positioning.

• Maintain current knowledge of business performance and understand well the dynamics of the local market, demand generators as well as economic and consumer trends. Use this knowledge to support the implementation of market share growth strategies as well as enhance differentiated positioning.

• Ensure that the correct focus is applied to the creation of opportunities for new business, incremental growth as well as retention.

• Work closely with Revenue Management to ensure that pricing and yield management principles are being communicated and implemented by the entire team.

• Develop and manage costs, budgets and expenses to generate maximum returns.

• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

• Work with the hotel leadership team to ensure that the hotel is positioned to ensure a brand and market leadership position; and to create a culture that reflects the essence of the brand.

• Work with the hotel leadership team to ensure quality product delivery, design products and concepts to improve the guest experience, and maximise revenue and profit.

• Build, motivate and lead an effective and engaged sales and marketing team. Implement strategies to identify future talent needs and develop high performers.

What we need from you

• Permanent Resident / Citizen or with full unrestricted working rights in Australia.

• Bachelor’s degree / higher education qualification / equivalent in Sales, Marketing, Business or Hospitality Management.

• Minimum 3 years’ sales experience, preferably with 1 year in a multi-unit capacity with direct supervisory experience over a sales team, or an equivalent combination of education and work experience

• Strategic thinker who understands industry dynamics, trends and disciplines and can develop strategies around them.

• In-depth knowledge of Sales principles and techniques as they apply to the hotel industry.

• Strong Leadership skills in managing a team to drive for results

• Comprehension of Hotel systems and revenue management principles.

• Ability to manage a diverse group of stakeholders both internal and external.

• Proactive approach to developing and maintaining strong relations with stakeholders.

• Ability to analyse, identify key issues, interpret and extract trends from base information.

• Strong presentation, commercial and communication skills.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.