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Warehouse and Logistics Specialist SRC, Sydney (Full Time)

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

Our Sleep and Respiratory business is passionate about providing solutions that lead to healthier patients, healthier practices, and healthier businesses. We believe that effective sleep and respiratory management empowers patients to rediscover confidence and the freedom to live a fulfilling life by restoring their ability to sleep and breathe naturally.

Your Opportunity:

We have an exciting opportunity for a Warehouse and Logistics Specialist to join our dynamic supply chain team. In this role, you will play a crucial part in optimizing our warehouse operations, managing logistics processes, and ensuring seamless collaboration with our 3PL partners.

You will be responsible for overseeing inventory accuracy, coordinating storage capacity, managing returns, and driving continuous improvement in our distribution processes. Your expertise will be vital managing daily warehouse activities.

Working closely with cross-functional teams, you'll contribute to forecasting, quality control, and performance management. Your analytical skills and problem-solving abilities will be key in resolving logistics issues and proactively managing distribution costs.

If you're a detail-oriented professional with a passion for supply chain excellence and a track record of thriving in fast-paced environments, we want to hear from you. Join us in this pivotal role where you'll make a significant impact on our operational efficiency and customer satisfaction.

You are responsible for:

• Report on performance and corrective actions of all service providers (daily, weekly and monthly review cycle) of all activities as described below

• Storage space capacity planning with the warehouse provider

• Collaborative forecast with account team and market demand planner

• Quality coordinator for Delivery Holds, scrapping activities, rework, etc.

• Outbound unhappy flow/ exceptions (e.g. rush shipment, complaints)

• Monitoring the inbound into the warehouse and assisting in documents if needed

• Performance management with the warehouse provider, for KPI’s in provider’s contract & Philips KPI’s

• Support to transformation projects, like introducing new flows, automation

• Manage Returns process

• Manage and ensure Inventory accuracy between 3PL WMS and Philips SAP system

• Stock movement transactions if required

• Oversee 3PL daily operations and governance

• Coordinating quarterly audit and stock take for Philips warehouse

• Assist in setting up operations with new 3PL providers

• Monitoring and resolving issues related to warehouse performance, logistics and reverse logistics

• Proactively managing distribution costs

To succeed in this role, you’ll need a customer-first attitude and the following:

• Degree-level education in logistics or equivalent field

• 3 to 5 years of experience in warehousing and distribution processes preferably within medical devices industries

• Good knowledge of SAP software (SAP SBO / PRD)

• Must possess strong Excel skills and MS Office software

• Good knowledge of Power BI dashboards (preferred)

• Available to work from our warehouse located in Hoxton Park once per week, on average.

• Accustomed to effectively prioritising and multi-tasking in a fast-paced operational environment

• Continuous improvement mindset with focus on efficiency

• Experience in change management and influencing cross-functional stakeholders

• Must be solutions-focused, creative, innovative with a high level of organisational and planning skills

• The ability to critically think through the multiple-step process and follow up on details

• Excellent communication, verbal and written skills

• Be a results-oriented and highly analytical individual

• Be a self-starter with the ability to work independently and take initiative

• Bring unique expertise or skills to the team that complement and enhance existing capabilities

• Demonstrate a proactive approach to identifying and solving problems

Why should you join Philips?

At Philips, we believe life is better when #youareyou. We’re ranked #16 in Forbes’ World’s Best Employers list, earned the ultimate score of 100 Human Right’s Campaign Foundation’s assessment of LGBTQ workplace equality, and we’re proud to be recognised by the Workplace Gender Equality Agency as an Employer of Choice in Australia for 3 years running!

Working at Philips is more than a job. Our people experience various unexpected moments when their lives and careers come together in meaningful ways. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.