Enable America Jobs

The work involves responsibility for answering emergency and non-emergency calls for police, fire and emergency medical services and relaying information to dispatch staff. Under the general supervision of a Public Safety Shift Supervisor, an employee in this class operates telephone communications equipment and inputs data into computer-aided dispatch systems utilizing a QWERTY style computer keyboard and provides emergency medical services pre-arrival instructions as required. An employee in this class exercises independent judgment with regard to policies and procedures that guide in reacting to criminal incidents which may involve danger to life and/or damage to property. The job involves an unusual working environment which includes high stress dealing with life and death situations, the need to remain calm in emergency situations and the need to be polite when dealing with angry and abusive people. Employees are required to work shifts that cover both day and night hours. Employees in this class are required to assist with training, development and evaluation of new personnel. The job also requires employees to leave their work environment in a clean and tidy condition at all times thus promoting a clean, safe and healthy work place. Supervision of subordinate employees is not exercised in this class. Does related work as required.

Minimum Salary: 49,419 Maximum Salary: 100,000 Salary Unit: Yearly