Job Information
MyFlorida OPS REGULATORY SPECIALIST II - 64802122 in TALLAHASSEE, Florida
OPS REGULATORY SPECIALIST II - 64802122
Date: Jun 25, 2024
Location:
TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 832127
Agency: Department of Health
Working Title: OPS REGULATORY SPECIALIST II - 64802122
Pay Plan: Temp
Position Number: 64802122
Salary: $16.50/hr
Posting Closing Date: 07/03/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Division of Medical Quality Assurance
Bureau of Health Care Practitioner Regulation
Boards of Osteopathic Medicine, Massage Therapy, Acupuncture, Speech Language Pathology and Audiology, and Council of Licensed Midwifery.
Tallahassee, FL
OPS Regulatory Specialist II
Open Competitive Opportunity
Your Specific Responsibilities:
Incumbents in this position will make an immediate and meaningful impact in the lives of Floridians. They perform duties that guarantee qualified health care professionals can work in the state and provide all Floridians access to the health care they need to lead healthier lives. By increasing the number of licensed health care professionals in the state, incumbents also support those currently working in health care professions who are so critical in any public health emergency.
The incumbent will work in a professional, administrative setting and perform duties similar to customer service representatives, school registrars, medical records, billing, or coding specialists; data entry clerks, or other positions who ensure compliance with regulations or rules and provide professional assistance to members of the public. Knowledge or experience with any health-related field or relevant Florida statutes is helpful, but not required.
The incumbent will work with the Boards of Osteopathic Medicine, Massage Therapy, Acupuncture, Speech Language Pathology and Audiology, and Council of Licensed Midwifery. Specific duties and responsibilities include:
Answer incoming calls promptly and professionally.
Identify the callers' needs and provide appropriate assistance or route the call to the appropriate individual.
Gather accurate information from callers.
Providing general licensing status information and requirements to customers.
Reviewing information in the Division’s Licensing and Enforcement Database (LEIDS), Customer Functional Database, and associated software/online systems and websites, as well as statutory laws rules, to provide a response to customer inquiries.
Sort and distribute mail to the appropriate individual/section.
Researching Massage Transcripts & General Mail
Assist with various administrative tasks, such as uploading documents, responding to and distributing emails.
Required Knowledge, Skills, and Abilities:
Ability to learn Florida Statutes and Board and Department rules governing licensing and regulation of professionals and facilities, and consumer protection.
Knowledge and proficiency of Microsoft Office software.
Knowledge and proficiency in using Windows-based computers.
Ability to learn and utilize job-specific software such as LEIDS and AxiomPro and office equipment such as phones, fax machines, scanners, and copiers.
Ability to compile, organize, and analyze data.
Ability to provide consultative assistance to others.
Ability to plan, organize and coordinate work activities on a pre-approved work schedule.
Ability to communicate and deal with people effectively.
Ability to establish and maintain effective working relationships with others.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at
4042 Bald Cypress Way
Tallahassee, FL 32399
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:
State of Florida 401(a) FICA Alternative Plan (mandatory)
Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
Workers’ Compensation (mandatory, if needed)
Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
Deferred Compensation (voluntary)
Employee Assistance Program (voluntary)
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Nearest Major Market:Tallahassee