PwC US IT - Tech Delivery Manager in Tampa, Florida
Specialty/Competency: IFS - Information Technology (IT)
Industry/Sector: Not Applicable
Time Type: Full time
Government Clearance Required: No
Available for Work Sponsorship: No
Travel Requirements: Up to 20%
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Systems Consulting - Practice Support team helps build customisable specific system solutions that enhance the PwC’s capabilities to appropriately serve all client needs. As part of the team, you’ll use your deep knowledge of enterprise architecture across application areas to build delivery models that map to PwC’s business needs.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
Deal effectively with ambiguous and unstructured problems and situations.
Initiate open and candid coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Contribute technical knowledge in area of specialism.
Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
Navigate the complexities of cross-border and/or diverse teams and engagements.
Initiate and lead open conversations with teams, clients and stakeholders to build trust.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
High School Diploma
Minimum Years of Experience :
6 year(s) of progressive roles managing IT project planning, delivery, and execution using Agile methodology.
Preferred Qualifications :
Degree Preferred :
Preferred Fields of Study :
Information Technology, Computer Systems Analysis, Management Information Systems
Preferred Knowledge/Skills :
Demonstrates intimate abilities and/or a proven record of success as a team leader in planning and executing projects to deliver Technology solutions including the following areas:
-Agile methods (Scrum, etc.) and establishing optimal flow (Kanban, etc.);
-Microsoft based technologies including ASP.NET,C#, SQL Server, SSRS, etc.;
-Development of new business capabilities using technology;
-Cloud-based implementations and upgrades;
-Continuous Integration and DevOps;
-Traditional Waterfall/Iterative methods (RUP, etc.);
-IT Service Management industry leading practices (ITIL);
-Operations Control Quality and Process Improvement Systems (ISO 9000, SEI CMM, Six Sigma);
-Technical security standards such as ISO 27001;
-Financial management; and
-Team and resource management including formal coaching.
Demonstrates intimate abilities and/or a proven record of success as a team leader guiding application development and service teams in the following areas:
-Overseeing all development projects and all technical operational aspects for a specific business area's applications;
-Managing a portfolio of development and operations teams along with managing the technical support for the business applications;
-Manages delivery of services and financial cost recovery for specific business sponsors;
-Translating the strategic direction of the business into technical considerations for the development and operations teams;
-Managing Service Level Agreements (SLA) with external and internal resources and quality/acceptance of deliverables including customer relationship management, problem management, vendor management and financial management of the service they represent;
-Operating with independent authority and good judgement to resolve technical issues that pertain to the business applications under their area of responsibility;
-Maintaining continuity of technical knowledge that is significant to the successful operation of a particular business area;
-Leading teams in a rapidly changing environment including performance management, coaching for development, and resource assignment;
-Contributing to and/or facilitating security reviews, release management, capacity planning, infrastructure change scheduling, etc.; and
-Mentoring technical team members to increase business acumen including the ability to effectively communicate.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
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