Job Information
SRP Business Systems Analyst 1, 2, Senior in Tempe, Arizona
Business Systems Analyst 1, 2, Senior
Location:
Tempe, AZ, US
Date: Sep 12, 2024
Requisition ID : 17751
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking
Summary
The Senior Business Systems Analyst serves as the liaison between HR Operations and HR Center of Excellence (COE) Managers. Additionally, this role will work on cross-functional enterprise projects including SAP SuccessFactors's projects collaborating with IT, Customer Operations, and other SRP business units. This position is responsible for ensuring that business needs, related to those systems, are clearly understood, documented, and met. The Senior Business Systems Analyst will work closely with business system users, subject matter experts and technical resources to support business requirement efforts, document functional requirements and design specifications and support development and testing efforts.
What You'll Do
Elicits, analyzes, specifies, and validates the business needs and challenges of stakeholders to identify solution options and make recommendations.
Creates requirements and designs which are complete, consistent, concise, traceable, feasible, unambiguous, and verifiable.
Ensures solutions meet business needs and requirements and performs user acceptance testing
Conducts meetings and presentations to all levels of stakeholders to share ideas and findings and to ensure that requirement specifications are correctly interpreted.
Reviews and analyzes the effectiveness and efficiency of requirements, ERP system configurations, job aids, roadmaps, business processes and analytics to continuously improve HR Operation’s strategic and tactical solutions.
Leads ongoing reviews of business processes and develops optimization strategies.
Thrives in a collaborative team environment and builds strong working relationships with peers, stakeholders, and vendors.
Technical ability is required to maintain, test, and validate data and system configuration to troubleshoot errors and work with the business, internal support, and vendor teams to propose and implement timely solutions.
What It Takes To Succeed
Well-developed analytical, diagnostic, and problem-solving skills
Excellent organizational and customer service skills
Manages smaller projects through the full project lifecycle and manages competing resources and priorities as necessary.
Great written and verbal communication skills
Ability to creatively approach and solve situations
Experience
Promotion to Level 2 requires a minimum of two years experience at Level 1 and demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of 3 years experience at Level 2, is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.
Education
Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.
Testing and Certifications
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.
Nearest Major Market: Phoenix