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The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.

Come Achieve with The Arc Erie County!

Job Title:

Secretary

Location:

Tonawanda, NY

Shift:

Full Time- 37.5 hours

$18.00 per hour

Requirements:

High school or equivalency diploma supplemented by a word processing/typing course with ability to perform at a satisfactory rate of speed; or at least one-year previous experience on a multiple line switchboard

Duties:

Operates multi-line switchboard, monitors doors and hallways via security system, among other varies tasks

As a Food Service Manager, you’ll also receive:

• Affordable Benefits (Medical, Dental & Vision)

• Great Work-Life balance

• On the job training

• Opportunities for advancement

  See our full Job Description listed below:

  Job Description

  Job Title:

  Secretary/Receptionist

  Department:

  School Program – Green Acres

  Job Grade:

  2

  Job Code:

  127

  Position Summary: Performs receptionist duties and provides secretarial support as assigned. Gains and maintains knowledge of agency services and programs. Monitors and maintains directory Information. Assists in maintaining neat appearance of reception area.

Reporting Relationship: Receives direct supervision from Administrative Manager.

Job Duties and Responsibilities:

• Operates multi-line switchboard and logs incoming calls. Accurately routes calls and messages to appropriate staff members. Documents messages and routes to intended recipient.

• Monitors doors and hallways via security system. Follows policy to ensure that visitor’s sign-in, show ID and are escorted by a coordinator/staff member to their destination.

• Routes agency mail daily (on-site and other agency locations). Prepares mail for courier. Receives and/or handles returns for package delivery/pick up.

• Sell and distribute event tickets, plant sales, etc., as requested. Task involves tracking orders, some cash handling and distribution of goods.

• Develop and process supply requests and orders.

• Provides general clerical support and coverage for other clerical positions when required. May need to travel to other locations.

• Maintains and protects confidential or other sensitive information such as Protective Health Information (PHI) and Personally Identifiable Information (PII) as defined in the Agency’s Information Security Policy.

• Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork and positive attitude. Learning and honesty in working with students, families, colleagues and members of our community.

  Qualifications and Education Requirements: High school or equivalency diploma supplemented by a word processing/typing course with ability to perform at a satisfactory rate of speed; or at least one year previous experience on a multiple line switchboard. New York State Driver's License.

  Must be familiar with a multiple line switchboard and the ability to answer telephone lines in a pleasant, timely manner. Legible handwriting; project a professional, courteous and mature image to the public at all times. Strong computer skills, knowledge of Word, Outlook, Excel, Publisher and other software tools that will assist in daily operations.

  It is essential that the Receptionist/Secretary have visual acuity in the normal range, have hand/finger dexterity, be able to read and speak English fluently and follow complex written/oral directions, be able to work alone and with others.

Agency Principles:

• All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.

• Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.

• Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.

Essential Job Functions:

• Physical demands and Exposure Risk outlined on attached form (A)

• Mental Requirements: The ability to perform critical thinking and complex problem solving skills, write in clear, organized manner, show good judgment, independent action, prioritizing, following directions. Work independently, as well as cooperatively, with others. Be approachable, enthusiastic and meet job related accordingly.

• Human Relations Skills: The ability to communicate with individuals in a positive manner, both oral and written, serve as an appropriate role model to co-workers and program participants. Receive supervision instruction in a positive manner. Adhere to the agency’s policies, procedures, rules and regulations. Maintain a professional attitude and appearance at all times.

• Equipment Operation: The ability to operate office equipment, such as computer, copier, fax machine, laminator, switchboard/phone system, postage meter, etc., use household cleaners, chemicals and ability to come in contact with normal household dust/dirt.

  Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.

This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.

The Arc Erie County New York retains the right to change this job description at any time.

I have received and reviewed the above job description and essential physical demand form.

I can perform the assigned job duties. I agree to the job responsibilities therein.

__ WITHOUT reasonable accommodations.

_WITH reasonable accommodations.

If a reasonable accommodation is needed, please explain:

__ ___

Signature Date

“The Arc Erie County New York is an Equal Opportunity Employer”

The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job Details

Job Family Arc Erie

Pay Type Hourly

Hiring Min Rate 18 USD

Hiring Max Rate 18 USD