Job Information
Scotiabank Design and Product Analyst (Research) in Toronto, Ontario
Design and Product Analyst (Research)
Requisition ID: 202228
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Is this role right for you?
You will participate and influence the design and product strategy for digital banking experiences across client journeys in trading, investing, and advice
You will understand our customers motivations and needs, leveraging rigorous design research and usability principles along with your intuitive design sense.
You will be data-driven and curious, identifying and proposing quantitative and qualitative opportunities for better reporting, analysis, and ultimately, decision making
You will work closely with CX Design teams focused on discovery work related to important client and advisor problems that we as an organization would like to help resolve. You will partner with product and design experts, including product managers, service designers, behavioural designers, and ux researchers leveraging quantitative and qualitative research methods
You will work closely with the leadership group for the trading investing and advice client journeys team, working with partners to pull appropriate data, create reports, and support strategy development
Do you have the skills that will enable you to succeed in this role?
Bachelors or master’s degree in quantitative/qualitative research methods or equivalent
Experience with Design, Humanities, Systems engineering or related fields (or equivalent work experience) considered an asset.
Experience working with large data sets to extract reports, leveraging basic tools like SQL, equivalent software
Passion and interest in digital product and experience design fields
Ability to communicate concepts, ideas and strategies of Digital Product and Experience Design
Ability to work within the constraints of a Design System with flexibility
A positive and resilient personality with a growth mentality. You must be able to embrace feedback and have a desire for continuous improvement.
We are looking for a fast learner who has an appetite to uncover what’s behind both simple and complex financial solutions.
Proficiency in the use of digital design and prototyping tools such as Figma, Sketch and/or Adobe Creative Suite, Invision, Axure, Proto.io, etc.
Strong understanding of Human-centred Design practices, including Design thinking methodologies, research, and user testing protocols, as well as Agile frameworks.
What's in it for you?
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.