Enable America Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

This position is in the Law, Compliance & Government Relations (LCG) function (1,300+ employees globally) and reports to the Director, LCG Operations & Strategy – Innovation and Implementation focus . The LCG Operations and Strategy team is responsible for global LCG operations and strategy – North America, Europe, Asia – and has cross-functional responsibilities/global oversight of the various initiatives within the function’s teams.

The successful candidate will join a results driven team aligned with the enterprise’s values and objectives. This role is particularly focused on the Innovation and Implementation of various initiatives, including project management, change management, and continuous improvement efforts across the function. This role coordinates various projects of moderate and large scope and complexity through all phases of initiation, development and implementation. The ideal candidate is a strategic problem solver and a skilled communicator with the ability to make complex concepts simple and engaging for various audiences.

This is an exciting opportunity to join an innovative, rapidly maturing team with a growth mindset.

This is a hybrid position with three days in office per week.

Responsibilities

• Develop and implement project management methodologies, plans and best practices to manage project plans, schedules, and budgets, ensuring that projects are completed on time and to the required quality standards, demonstrating a commitment to excellence

• Track project progress and identify and mitigate risks

• Create presentation decks (ppt) with clear and concise language and easy to interpret info

• Partner, coordinate, collaborate and communicate with team members, stakeholders and leaders to ensure that project goals and objectives are met

• Provide proactive recommendations on tools and processes to drive enhancements

• Present to large audiences, in trainings, town halls, summits

• Design and deliver change management solutions and programs, including, conducting impact analysis, assessing change readiness and identifying key stakeholders

• Influencing and inspiring others to embrace a culture of continuous improvement and move toward a common vision and goal

• Navigate the complexities of cross-functional, global and/or diverse teams and engagements

• Support the development and presentation of business cases for initiatives and any associated funding asks

• Regular progress reporting to key stakeholders

• Identify opportunities to leverage AI in achieving function’s goals and objectives

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• University degree from reputable university.

• Minimum 5 years' experience in Project management.

• Ability to manage and work to the expectations of stakeholders and to work independently as well collaboratively in a dynamic group.

• Exceptional communication skills, both verbal and written, for varying audiences.

• An aptitude for strategic, critical, and analytical thinking and effective conceptual, diagnostic, analytical and problem-solving skills.

• Demonstrated experience in the development and execution of a large-scale transformation strategic plans.

• Demonstrated ability to break down complex problems into actionable steps and to create solutions where blueprints may not exist.

• Receptive and adaptive to an evolving, fast-paced environment.

Competencies :

• Strategic orientation – ability to plan over a long term, taking advantage of business needs and other opportunities that may present themselves, to improve the effectiveness and efficiency of the function.

• Strong tactical and day-to-day prioritization in support of longer-term strategic priorities.

• Proven experience as a creative and innovative thinker with the ability to challenge the status quo and work around traditional roadblocks when adapting to and/or driving significant change.

• Strong planning, organization, and implementation skills that deliver quality outcomes and results based on established priorities.

• Self-directed motivation, accountability and ability to independently advance efforts on a timely basis with limited direction and supervision.

• Proven knowledge of business operations, communications, change enablement/management and project lifecycles.

• Professional, solution-oriented and collaborative team player.

• Ability to quickly learn new concepts/processes.

Qualifications:

• Structures problems and presents complex findings in a clear, concise, and decision-driven manner.

• Be a champion of collaboration, by proactively reaching out and working with relevant stakeholders to mobilize teams and bring all partners together through open dialogues to drive towards a common goal/approach.

• Make complex concepts simple and engaging for various audiences.

• Actively embraces change efforts and acts as a change agent to build awareness and vision.

• Ability to quickly shift priorities.

• Success at leading cross-functional workshops/training events.

• Demonstrated success influencing senior leadership decision making, facilitating problem solving, and mediating conflict.

• Demonstrated ability to take ownership of work, work autonomously and be proactive with communications and task prioritization.

• PMP certification, preferred, in progress/willingness to complete, also considered.

• Exposure to agile methodology, preferred.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.