Job Information
Robert Half IT Operations Specialist in Tucson, Arizona
Description
We are currently sourcing for a client need onsite in the Tucson, AZ area for a talented IT Operations Specialist to join their team. You'll be joining a fast-growing company that is consistently looking to add talented and ambitious people to continue their career growth with.
Responsibilities:
· Drive IT operational initiatives in a growing company, directly supporting the Director of Marketing in scaling and enhancing IT infrastructure
· Lead cybersecurity initiatives to protect company IP, customer data, networks, endpoints and other assets
· Oversee process implementations to streamline operations for remote employees and optimize existing platforms
· Provide essential IT support, including file system enhancements and implementing CRM and ERP solutions
· Collaborate with external IT consultants to diagnose and troubleshoot issues, implementing best practices and new processes as needed
· Manage Google Drive, CRM, ERP, email, and data-sharing platforms, ensuring smooth, secure, and efficient operations
· Provides exceptional end-user support, with excellent communications and responsive follow through.
· Supports IT assets and inventory management for both hardware and software.
· Contributes to documenting IT processes and ensures procedures are well-documented and understood by all users.
· Troubleshoot and resolve basic network connectivity issues
Requirements
· Bachelor’s degree in a related field (required)
· Minimum of 8 years of IT experience, with a focus on cybersecurity and IP protection
· Proficient in managing and implementing CRM, ERP, and other IT systems
· Strong communication skills, able to adapt to a dynamic, startup-style environment
· Entrepreneurial mindset with a data-driven approach to decision-making
· Experience with platforms such as Zoho, Salesforce, HubSpot, and Microsoft Office Suite
· Familiarity with e-commerce platforms like Shopify (developer support available)
· CompTIA A+, Network+ or Security+ preferred but not required
· Experience with frameworks such as NIST CSF, ITIL, COBIT, or other standard frameworks a plus
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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