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TS/SCI CLEARANCE (need TS to start)

Description:

Experience with interacting with customers to handle service inquiries and problems.

Provide technical support, administration, and monitoring of Linux, Microsoft, and Mac systems within a VMware virtual environment.

Provide support for the implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems.

Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.

Develop solutions to complex technical issues.

Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives.

Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after hours.

Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.

Skills:

Linux, Vmware, Red hat, system administrator, Linux red hat

Top Skills Details:

Linux, Vmware,Red hat

Additional Skills & Qualifications:

Familiarity with Hyper-Converged Infrastructure (HCI) concepts and solutions such as Dell VXRail

Experience with Tier 2 system administration of server operating systems such as Linux (CentOS, RHEL, or Ubuntu) and Microsoft Server (2012 R2/2016)

Familiarity with supporting virtual desktops running Linux, Microsoft Windows, and/or MacOS

Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages

Experience troubleshooting issues in a growing environment

Experience with log reviews, incident analysis, and identification of issue trends

Experience with server patch management methodologies

Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently

Ability to triage and properly classify incidents and prioritize work efforts accordingly

Strong oral and written communication skills

Track record of working effectively within a team, and supporting peers toward improved processes and results

Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)

The candidate must have a Bachelor’s Degree with 6 years of prior relevant experience or a Master’s Degree with 4 years of prior relevant experience. Years of experience may be used in lieu of a degree.

Certification relating to VMware (VCA/VCP), Microsoft Server Administration (MCSA), Linux Administration (Linux+), or Mac Administration (ACSP) a plus.

Experience Level:

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.