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UNS Energy Corporation Student Intern, Customer Experience in Tucson, Arizona

Student Intern, Customer Experience

Company Tucson Electric Power

Location Tucson, AZ

Requisition ID 5731

About Us

UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice

Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference. Be Part of Our Story.

We create opportunities for employees to thrive through:

  • Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.

  • Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.

  • Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .

Job Description - Student Intern, Customer Experience

Position Description

Tucson Electric Power, one of Arizona’s leading utility companies, seeks an individual for the position of Student Intern in the Customer Experience Department. We are looking for an energetic addition to our team to assist in in cleaning up the data in our customer support systems with the support of appropriate Sr. KAMs, Principals, Supervisors, or Managers.

Position-Related Responsibilities

  • Conduct research

  • Assist with data entry and cleanup Assist with developing, forecasting and analyzing department reports

  • Provides support to the Customer Experience group as needed

  • Participate in special projects and implementations

  • Perform administrative assignments as requested

  • Assist with other duties as assigned

Qualifications

  • Be pursuing a degree in General Business or related discipline, undergraduate, expected graduation date of December 2025 or later

  • Be able to work up to 20 – 30 hours a week during school, may be up to 40 hours during the summer

  • Have a high level of interpersonal skills and the ability to protect highly sensitive and confidential information;

  • Must be able to meet regular deadlines

  • Demonstrate effective verbal and written communication skills

  • Possess functional knowledge of Microsoft Office products

  • Be able to work independently as well as in a team environment

Requirements

  • Must be able to work at least 20 hours a week during school and 40 hours a week during the summer

  • Student Interns must maintain an enrolled full-time student status, good academic standing at their college or university, as defined by the college or university and the GPA required for graduation by their college or university.

  • Failure to maintain enrollment status, good academic standing and/or the requisite GPA will result in

  • Student Interns being deemed ineligible for participation in this program.

  • Student Interns are employed on a temporary basis and are generally not eligible for some benefits; including holiday pay.

  • Scheduling of work hours and assignments should be made taking into consideration that Student Interns are students first and employees second.

Pay Rate: $16.00/hour + Depending on year in school

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

California Job Applicants -click here (https://www.tep.com/california-job-applicant-and-independent-contractor-privacy-notice/) to see our Job Applicant Privacy Notice.

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