Job Information
Saginaw Valley State University Administrative Secretary, Admissions Office in University Center, Michigan
Administrative Secretary, Admissions Office Part-Time, Non-Exempt , Support Staff (Secretary/Clerical) Pay Grade: 5 Pay Range: $20.20 - See support staff union contract: https://www.svsu.edu/hr/
Hours per week: 20 Work Schedule: 8:00am-12:00pm
JOB SUMMARY: To process, update, and maintain incoming applications for admissions using digital files; utilize various technology platforms to integrate data and process admissions documents; provide clerical support to the Admissions Office.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Integrate and maintain data between multiple databases, including but not limited to Customer Relationship Management (CRM), Student Information System (SIS), Imaging System, Reporting Platform, Microsoft Word, Microsoft Excel, etc.
- Electronically process, update, and maintain applications for all incoming applicants for admission. Includes receiving, uploading, and imaging official application documents; inputting and manipulating student data in both the CRM and SIS systems and filling out CRM processing forms.
- Assist with mailings necessary to inform high school counselors and prospective students about opportunities at SVSU.
- Understand, process, and edit Communication Management and Document Codes in SIS for all applicants.
- Assist with corresponding, through both written and oral communications, with students, parents and/or counselors on their admission application progress, updates, corrections or decisions.
- Provide clerical support which includes but is not limited to composing and/or typing, proofing, and mailing both on- and off-campus correspondence for the Admissions Office; scheduling admissions appointments, tours, and meetings; e-mailing students with questions or concerns regarding their application process; answering telephones, providing information or routing calls to the appropriate person; greeting visitors at front desk; ascertaining nature of business, and directing visitors to appropriate person; filing; copying; faxing; and coordinating mailings to prospective students.
- Responsible for training student employees and the daily supervision, facilitation, and coordination of student work assignments.
- Responsible for generating admission reports and application assistance for internal and external staff/departments as needed.
- Assist with preparing periodic and special reports, including daily/weekly admission reports, error reports, and processing forms. Perform data clean-up to resolve application issues.
- Assist with the implementation of promotional campaigns for visits and recruitment events.
- Perform other duties as assigned and assist other staff members where needed.
- Provide departmental administrative support, such as facilitating and coordinating departmental projects and programs, as assigned.
- Assist with the implementation of recruitment events that will require occasional weekend hours, including check-in, answering parents' and students' questions, etc.
- Manage office and student employees from 4:30-6:00 pm on occasional evenings; responsible for closing office.
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