Job Information
Wallester Client Relationship Manager in Valbonne, France
Responsibilities:
Configure business cases and confirm integration flow
Collect and prepare KYC/AML documents for Compliance review
Negotiate contracts and close agreements
Ensure the timely and successful delivery of our solutions according to customer needs
Build and maintain strong, long-lasting business partners relationships
Serve as the lead point of contact for all client account management matters
Prepare weekly/monthly/quarterly reports for internal stakeholders
Continuously build your client portfolio
Reach out to existing clients on a monthly/quarterly basis, for retention and potential upsell purposes
Proactively expand business with existing clients and/or identify areas of improvement
Assist with challenging client requests or issue delegations/escalations as needed
Collaborating with internal departments to facilitate client need fulfilment
Operate independently on a day-to-day basis
Requirements:
BS degree in business administration or related field
Successful previous experience in client account or relationship management
High emotional intelligence
Independent thinking and self-starting
Very good communication skills
Ability to communicate at all company levels (from technical personnel to management)
Formal presentation and negotiation skills
Great organizational skills
Strong decision-making skills
Fluency in English, Italian (mandatory - both written and spoken), knowledge of other languages is plus
Superior analytical skills
Benefits:
Competitive salary
Career opportunities
Supportive and caring Leadership
A modern office in the center of Valbonne
A chance to work as part of a highly motivated and talented team
Referral program
Team building and Company Events
Free parking