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Job Information
Securitas Security Services USA, Inc. Event Operations Manager in Vancouver, British Columbia
Event Security Manager
JOB SUMMARY:
The Event Security Manager plans, coordinates, and executes security operation plans for client events, as well as managing and meeting staffing requirements for each event's specific needs.
BENEFITS:
Depending on experience, Securitas will offer a starting salary of $70K, in addition to a full benefits package.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Enforces ACS Event process and policies at all client events using teams and tools provided.
Utilizes excellent customer service, customer relations, and communication skills in dealing with client employees, vendors, visitors, and contractors. Creates and maintains an atmosphere that is responsive, courteous, and respectful; presents a professional image of the Events team.
Identifies stakeholders and risks accordance in with each site and event needs. Creates security operating plans and contingency planning. Coordinates with all stakeholders to meet client needs and standard operating procedures.
Responsible for planning, coordination, and execution of security operation plans for all client events. Maintains an open line of communication with stakeholders for ongoing questions regarding procedures and processes.
Responsible for meeting all security staffing requirements based on each event's specific needs. Manages and briefs security staffing on event posts and sites.
Updating and maintaining daily logs and tracks event metrics utilizing Smartsheets, Quip, Microsoft Office, and Google Office.
Carries out specific tasks and duties of a similar nature and scope as required for the assigned event.
Identifies security shortfalls via the organizational chain and offer suggestions for improving the Events Security Program.
Maintains documentation and follows standardized procedures.
QUALIFICATIONS
Excellent verbal and written English communication skills.
Work experience in the security industry or event industry preferred.
Must have 3 years of security, customer service, event or hospitality experience.
Degree or diploma in Criminal Justice, Hospitality, Communication, Business or similar preferred.
Knowledge of security operations and procedures.
Strong client management skills.
Capable of learning a variety of security and safety devices and controls.
Basic computer skills are required.
Excellent customer service skills.
Ability to track and maintain schedule assignments.
Ability to maintain professional composure when dealing with unusual circumstances.
Ability to act effectively without immediate supervision in making judgments regarding event policy and procedures in the absence of supervision, and to follow up on actions taken.
Ability to be a highly effective within a team dynamic and independently.
Ability to write routine correspondence, including logs and reports.
Ability to interact effectively at various social levels and across diverse cultures.
Ability to take initiative and achieve results.
Ability to adapt to changes in the external environment and organization.
Ability to operate a vehicle safely for travel in the performance of duties.
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About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Securitas Security Services USA, Inc.
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