Job Information
Career Path Services Program Manager in Vancouver, Washington
Do you: Believe the way to break the spirit of poverty is through the dignity of work? Want to help youth connect to employment? Want to connect employers to the talent they need for their businesses to grow and thrive? If you answered yes to all three then this might be the job for you!
Career Path Services is looking for a Program Manager in our Vancouver team at NEXT. In this role you will lead a team of Career Coaches to guide them to help build a stronger community by helping people eliminate barriers and connect to employment. The Program Manager oversees a team that provides a variety of services with the purpose of connecting area businesses to youth job seekers ages 16-24. A successful Program Manager will be performance driven, entrepreneurial, experienced working with youth, know how to take the broad elements of a program model and meet the goals of the program and fund source. In this role you will need an eye for detail, flexibility and the ability to work at the pace of business.
This position is full time and will work onsite in our NEXT office based in Vancouver, WA.
Career Path Services values the power of diversity and endeavors to build upon this vital strength. We are passionate about building and sustaining an inclusive and equitable working environment for all of our staff and customers. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to attracting, recruiting, retaining and advancing a diverse team that is responsive to the needs of our diverse clients. We strongly encourage applications from individuals representing diverse backgrounds and communities, including but not limited to Black, Indigenous, Latinx, Asian, Pacific Islander, Middle Eastern, and multiracial individuals, as well as people of color (POC), LGBTQ+ individuals, people with disabilities, veterans, immigrants, refugees, individuals from socioeconomically disadvantaged backgrounds and any other marginalized or underrepresented groups. We are committed to fostering an inclusive environment where all voices are heard and valued.
[ABOUT THE JOB]{.underline}
The major responsibilities of this position include, but are not limited to:
Oversee service delivery activities for the Career Services team at NEXT, such as program model implementation, programmatic process and procedures, individual practitioner goals and team goal achievement.
Lead team in attaining contracted and internal program goals on a daily, monthly, quarterly and annual basis.
Approve applicant registration packets for program participation. Coordinates outreach activities and service plans with, and in support of, partners to achieve common and shared goals through the delivery of our program models.
Supervise the creation and publication of all individual practitioner goal and budget reports. Assists agency leadership and fiscal team on budget development and monitor approved budgets and expenditures.
Conduct performance analysis to identify performance improvement opportunities and ensure lean operating processes that result in compliance with policies and satisfaction of contractual obligations.
Stay current on WIOA policies, case management strategies, and performance management to ensure ongoing and developing skill set for Career Path Services team. Serve as WIOA expert for youth programming.
Create an environment that values and promotes diversity, equity, and inclusion among staff, partners, and customers.
Conduct root cause analysis and engages with team members to provide day-to-day feedback regarding performance observations.
Conduct mo