Job Information
Employers Depot, Inc. Dispatch Clerk in Ventura, California
Duties: 1. Scheduling: Assigning trucks and drivers to specific routes and ensuring that all schedules are adhered to. 2. Communication: Acting as a liaison between drivers, customers, and sometimes other departments within a company. 3. Route Planning: Creating optimal routes for deliveries, considering factors like traffic, weather, and road conditions. 4. Problem-Solving: Addressing any issues that arise during transport, such as delays or mechanical problems. 5. Record-Keeping: Maintaining accurate records of deliveries, driver logs, and vehicle maintenance. 6. Compliance: Ensuring that all operations adhere to legal and safety regulations.
Experience: 1. Previous Experience: Experience in transportation, logistics, or a similar field is often preferred. Experience as a driver, in customer service, or in a managerial role can be beneficial. 2. Industry-Specific Knowledge: Familiarity with the specific industry is a plus.
Skills and Abilities: 1. Communication Skills: Strong verbal and written communication skills are essential for coordinating with drivers, clients, and other staff members. 2. Organizational Skills: The ability to manage multiple tasks simultaneously, such as scheduling and problem-solving. 3. Problem-Solving Skills: Quick thinking and the ability to resolve issues that may arise during transportation. 4. Technical Skills: Proficiency with dispatch software and GPS systems, and the ability to handle electronic logs and other technology. 5. Attention to Detail: Ensuring accuracy in scheduling, record-keeping, and compliance with regulations.
Knowledge: 1. Regulations and Compliance: Understanding of DOT (Department of Transportation) regulations and other industry-specific laws and standards. 2. Geographic Knowledge: Familiarity with regional geography and routing.
Personal Attributes: 1. Stress Management: Ability to handle stressful situations calmly and efficiently. 2. Customer Service Orientation: A focus on providing excellent service to clients and resolving any issues that may arise.