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Cherry Bekaert Client Support Liaison in Virginia Beach, Virginia

Description

Ranked among the largest accounting and consulting firms in the country, Cherry Bekaert delivers innovative and sophisticated advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey. If you are ready to find your space and create your future, you belong with us.

Our Administrative professionals are driven problem-solvers, with unrivaled resourcefulness and the ability to switch gears effortlessly. They're also passionate about helping others at all levels within our organization.

Join Cherry Bekaert as a Client Support Liaison and help us keep making a difference for our people and our clients. This role will assist our clients, both internal and external, by facilitating communication and exchange of documents.

As a Client Support Liaison, you will:

  • Provide Client Support

  • Client Communication:

  • Request supporting documents

  • Follow up for signed engagement letters

  • Follow up for signed e-file forms

  • Point of contact for non-technical matters

  • Handle client address/data updates and changes

  • Assist with correcting e-file rejections/exceptions and other e-file related issues

  • Assist in gathering information for partner/in-charge to appropriately address questions, tax notice responses, etc.

  • Manage Due Date Reporting and follow up with IC’s (Prioritized by aging and Client Service Level)

  • Schedule meetings with IC to review Due Date Lists

  • Analyze Data (Pivot Tables, VLOOKUP, etc.)

  • Assist with workflow management

  • Create nonstandard reports by request

  • Tax Caddy Support

  • Account management

  • Reporting of incoming documents

  • Move workflows into process based on % of documents received

  • Facilitate New Client Onboarding

  • Complete New Client Setup Form (Star)

  • Set up initial workflow(s)

  • Assist with Tax Engagement Acceptance Form

  • Submit data for EL preparation

  • Create return in Axcess

  • Create binder in Engagement

  • Set up Tax Caddy (1040) or Portal Account (business)

  • Special Requests / Projects

What you bring to the role:

  • Polished and articulate with an efficiency-focused mindset

  • Customer Service orientation

  • Proficient with Microsoft Office Suite

  • Minimum 3 years’ experience in fast-paced environment

  • Able to handle sensitive and confidential material in a responsible manner

  • A keen attention to details

About Cherry Bekaert

Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLP and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLP is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. For more details, visit cbh.com/disclosure .

Cherry Bekaert cares about its people. We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business. The hiring range for this position is $24.04-$27.88 per hour. In addition, we offer a comprehensive, high-quality benefits program (https://careers.cbh.com/wp-content/uploads/sites/2/2021/02/Benefits-Snapshot_February-2021.pdf) which includes medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.

Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position.

Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at cbh.com/careers and follow us on LinkedIn (https://www.linkedin.com/company/cherrybekaert/) , Glassdoor (https://www.glassdoor.com/Overview/Working-at-Cherry-Bekaert-EI_IE31120.11,25.htm) , Instagram (https://www.instagram.com/cherrybekaert) , Twitter (https://twitter.com/cherrybekaert) and Facebook (https://www.facebook.com/CherryBekaertCB) .

© 2023 Cherry Bekaert. All Rights Reserved.

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