Enable America Jobs

Job Description

Job Description

Oracle CS4I (customer solution for industry) Food and Beverage delivers a wide range of software, hardware, and related services—along with a rapidly growing portfolio of cloud solutions—to enable our customers in the Food and Beverage industry, to provide superior service and experience to their guests anywhere. The Implementation Director - Food and Beverage Global Business Unit Consulting is responsible for managing a team of Implementation Consultants andv Consulting Implementation Managers, ensuring quality work at customer sites. She/he has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products, monitors Implementation Consultants and/or Consulting Implementation Managers’ performance on projects and serves as project advisor for complex engagements.

• Manages Oracle POS implementation projects for clients in the CS4I Food and Beverage industry with technical and resource oversight

• Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs

• Effectively consults with management of customer organizations

• Acts as the point of contact for customers and internal resources including escalations on projects

• Typically leads managers for a territory/region

• Participates as a team member in strategic and tactical planning for the division

• Develops and executes strategic regional plans with guidance from the Senior Director

• Responsible for coaching, performance management, and career development of staff and driving them towards project success

• Participates in the recruiting process and provides hiring recommendations to senior management

• Demonstrates multiple business processes expertise within one product family

• Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements

• Ensures customers successfully migrate to the Oracle POS with an effective transition to support upon project closure

• Oversees the scope during the course of the project and collaboratively adjusts scope where necessary ensuring adherence to established processes and procedures

• Reviews project financials consistently at various levels; manages data quality and accuracy in financial reporting

• Manages and reviews all travel requirements and expenses, ensuring alignment to project budgets

• Assists with technical insight on sales estimations as well as enablement based on customer needs

• Monitors and manages project deliverables are executed within budget and as per approved project plan, policies and defined procedures

• Anticipates and effectively manages risks; aligns decisions to Oracle’s risk profile

• Provides direction and support to the implementation team and managers to review deliverables

Job Requirements

• Manages accounts for the CS4I Food and Beverage Global Industry Unit

• Ability to manage major or large scale and complex system projects through all phases of the project life cycle

• Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs

• Experience in Delivery Methodology with an IT background is preferred

• Proven business acumen; strategic thinking, analytical and problem solving skills

• Experienced in managing the managers who are responsible for project and customer success and driving towards standards, policies and procedures

• Effective written and verbal communication skills as well as strong quantitative, analytical, and conflict resolution ability

• Product or technical expertise relevant to area of focus

• Effectively consults with management of customer organizations and proven strong relationship management skills

• Ability to relate to customers and understand their needs and ability to build rapport with team members

• Proven ability to deliver results in an environment where resources are shared across multiple teams

Qualifications

• Four year degree preferred

• 8+ years of experience relevant to this position

• Oracle POS experience desired

• Food and Beverage industry experience in a supervisor capacity is desired

• Expertise in using Microsoft applications like Word, Excel, PowerPoint, Visio, etc.

• Must be able travel up to 25% or more

• Excellent communication skills

• Highly organized with excellent time management

• Deadline driven, results oriented

• Able to prioritize multiple requests and action accordingly

Responsibilities

Job Requirements

• Manages accounts for the CS4I Food and Beverage Global Industry Unit

• Ability to manage major or large scale and complex system projects through all phases of the project life cycle

• Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs

• Proven business acumen; strategic thinking, analytical and problem solving skills

• Experienced in managing the managers who are responsible for project and customer success and driving towards standards, policies and procedures

• Effective written and verbal communication skills as well as strong quantitative, analytical, and conflict resolution ability

• Product or technical expertise relevant to area of focus

• Effectively consults with management of customer organizations and proven strong relationship management skills

• Ability to relate to customers and understand their needs and ability to build rapport with team members

• Proven ability to deliver results in an environment where resources are shared across multiple teams

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer