Enable America Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

An opportunity to join Manulife’s Asia Regulatory Compliance Management team, playing a critical role in working with stakeholders in various levels and functions to identify and mitigate regulatory compliance risk and to identify opportunities and work on various process improvement projects to make decisions easier and faster, and lives better for our customers.

On the job you will:

• Assist AVP, Head of Asia Regulatory Compliance Management to draft various compliance reports which audience include Senior Management and the Board.

• Deliver compliance services to operations, ensuring the effective compliance risk management controls and processes are in place to comply with regulatory requirements and company policies and procedures across Asia.

• Support Compliance Review for business initiatives/projects in the region for Asia Segment Compliance. This entails the identification of relevant compliance risks such as Privacy, AML/ATF, Distribution, Fraud and other regulatory risks such as outsourcing concerns and ensuring that the compliance risks identified are expeditiously managed to support business strategy and in compliance with regulatory requirements.

• Work with Global Compliance Centre of Excellence (CoE) leads and their delegates to carry out best practice and provide two way feedbacks to continuous enhance processes and procedures

• With the CoE leads to carry out change management programs to ensure buy ins and fast adoptions of new systems/ procedures

• Assist AVP, Head of Asia Regulatory Compliance Management provide policy interpretation advice to Asia Operations and other Records Management second line responsibilities in accordance with the Global Records Management Standards.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor’s Degree in Finance, Business, Journalism, Communications, Political Science or related fields preferred

• Communication Skills: Outstanding verbal and written communications skills are a must. Able to understand complicated issues and summarize and articulate in simple, succinct, easily digestible English that can be consumed by Senior Management.

• Extreme attention to details and ability to “connect the dots”: Able to read between the lines, ask tough questions and spot issues and trends out of pieces on information and a series of events. Able to understand what data points needed to validate a theory or trend, in order to make data driven decisions.

• Process Management/Improvement: Can identify and articulate the processes and improvement opportunities to accomplish a goal effectively and efficiently. Strong experience in navigating across functions/initiatives and sets of stakeholders.

• Growth Mindset: embrace challenges and open to new opportunities and not afraid to implement new ideas.

• Strong Operational Experience: Prior experience in financial services and/or insurance industries.

• Nice to have: Experience within a risk and control function, experience in a business consulting environment or project management in insurance or financial services fields.

• Nice to have: Agile and Human Centre Design experience and expertise, to help shape a new way of working.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .