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P3, SRE DevOps eCommerce Engineer

What Site Reliability Engineering contributes to Cardinal Health

The Ecommerce Site Reliability Engineering (SRE) Team is responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of Ecommerce applications. Site Reliability Engineers (SREs) are expected to use a software development mindset to solve operational and platform challenges through automation.

• Demonstrates general understanding of hardware, software, and cloud platforms including but not limited to operating systems, databases, application servers, JVMs, web servers and integration technologies.

• Plans and executes implementations that ensure success and minimize risk of system outages or other negative production impacts.

• Demonstrates conceptual knowledge of modern architecture standards and technologies.

• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.

• Analyzes production system operations using tools such as monitoring, capacity analysis and outage root cause analysis to identify and drive change that ensures continuous improvement in system stability and performance.

• Utilizes an ownership mindset when working on supported tools and applications.

Accountabilities

• Responsible for working closely with other Site Reliability Engineers, Application Development teams, internal business teams, internal shared IT teams, and external consultants to solve operations challenges through software engineering practices.

• Assist and work on other key operational objectives with other SRE Team Members and Application Development including cloud, application platforms, deployment pipelines, monitoring, alerting, reporting, certificate, and change management.

• Implement and advocate security best practices across all tools, platforms, and applications.

• Build, maintain, administer, and continuously evolve Ecommerce CI/CD capabilities, supporting tools including Kubernetes, Concourse for build and deployment pipelines.

• Support HCL Commerce (v9) and Adobe CMS (AEM v6.5) applications.

• Support operational activities, major incident responses, and troubleshoot issues relating to the supported applications and environments.

Qualifications

• 6+ years of IT experience.

• 4+ years of experience in one or more of the following: Platform Administration, Software Development, DevSecOps, or Site Reliability Engineering

• Working experience in or strong understanding of DevSecOps and Agile development processes

• Strong foundational knowledge in operating systems (Linux or Windows) and networking.

• Familiarity with cloud environments – GCP or AWS - preferred

• Bachelor’s Degree in related field or equivalent work experience preferred.

• Ideal candidate has Adobe AEM and HCL Commerce Administration experience.

• Strong communication skills and desire to learn new technologies, solve problems through automation, and relentless improvement.

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

• May contribute to the development of policies and procedures

• Works on complex projects of large scope

• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives.

• Completes work independently receives general guidance on new projects

• May act as a mentor to less experienced colleagues

• Be a team player – across SRE, Ecommerce, and our greater IT organization

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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