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Job Description

Oracle Health and AI

Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & Applications Infrastructure. This team will focus on product development, product strategy and Cloud Operations for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world-class engineering center with a focus on excellence.

As part of the AMS (Application Management Services) cloud Engineering/operations team looking for a Senior Manager to lead team in Oracle India. As a key member of this team, one will use their experience to solve problems and implement new engineering and operational efficiencies that benefit the company. This individual will need to collaborate effectively with internal collaborators and cross-functional teams across multiple geographies.

To learn more about the Oracle Life Sciences products, visit https://www.oracle.com/life-sciences/

Qualifications

• BS/MS in Engineering/Computer Science or equivalent

• Total 6+ to 10 years of solid experience with strong technical skills in areas of SaaS Application Support, cloud engineering, infrastructure and operations

• Solid grasp of Linux/Windows OS and its command line admin tools

• Possess strong technical skills in the automation, troubleshooting, problem solving in the Windows, Linux server environments to support SaaS applications

• Passionate about problem solving complex issues, ability to dive in and learn complex systems

• Possess knowledge in Oracle RDBMS is desirable

• Hands-on experience in Automation scripting is required like Perl, Python, and Unix Shell Scripting etc. is highly preferred – with attitude of building automation wherever possible as part of the system to eliminate the human errors

• Strong experience in SQL is must, database tuning and additional DB skills to troubleshoot performance issues of the application is a plus

• Possess and demonstrate strong written and oral communication, influencing/negotiating skills with the ability to communicate complex technical information in a clear and concise manner with “Can Do” attitude

• Ability to handle multiple tasks in parallel, proactive, self-motivated, diligent, meticulous and organized

• Ability to adapt to a fast-paced, changing environment and to provide technical skills support to the team with high collaboration, teamwork behaviors is key

• Prior experience working in DevOps model, OCI Oracle Cloud Infrastructure & associated certifications is a plus

• Ability to dive in and learn complex systems

Career Level - IC3

Responsibilities

Responsibilities

• Hands on experience on Unix / Linux OS including managing / monitoring various processes, overall health of OS / File systems etc.

• Experience in Administration, Maintenance and support of SaaS applications is must

• Hands-on experience and proficiency in knowledge of SQL is must, Oracle Database is desirable

• Solid understanding with IaaC tools like Dockers, Kubernetes, Terraform and Ansible will be a plus

• Have experience and good knowledge in automation

• Awareness and knowledge of various tools, open-source technologies, and cloud services

• Good knowledge in monitoring the production systems is essential using various tools like Grafana/Prometheus, APM (Application Performance Monitoring of OCI), OCI Log explorer etc to monitor, build alerts

• Awareness of critical concepts in DevOps and Agile principles with familiarity with deployment automation tools such as Chef, Ansible etc.

• Solid understanding of Incidence management and root cause analysis towards problem management is a must

• Possesses some preferred Certification(s) is important:

• CCNA(Cisco Certified Network Associate Routing & Switching)

• MCSE (Microsoft Certified Solutions Expert)

• OEL (Oracle Linux Certification), LPI Certification Programs

• ITIL (Information Technology Infrastructure Library)

• Cloud provider certifications - OCI (preferred) or others AWS, Azure, GCP

• Experience in working 24*7 (Including Night Shift) shift model to meet the business need to support production systems operations is critical

• Ability to resolve and troubleshoot the issues reported from customers during the respective shifts is an absolute need in the customer application production environments.

• Must have experience working on ticketing tools (Remedy, CX) to manage Cloud operations.

• Experience in Backup/Restore, Disaster recovery is required

• Have understanding of cloud computing concepts/technologies in the areas of SaaS, IaaS etc like Compute, Storage, Network etc to manage SaaS products

• Good understanding of Oracle Identity and Access Management on UNIX/Linux environment (OAM, OIM, OUD). Having Implementation experience in Identity Access is preferred.

• Experience in Administration, Maintenance and support of identity Access, WebLogic Application and Tomcat instances on production environments.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer