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About Us

IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to belong.

Hotel Indigo Palau

Hotel Indigo is an upper upscale boutique hotel brand with IHG, focusing on creating a uniquely local experience in each of our hotels. We deliver a beautiful perspective of the neighborhood, bringing its sights, sounds, and flavors into our space.

Hotel Indigo Palau is the first international brand hotel on the island with over 200 rooms and extensive dining and leisure facilities.

Do you see yourself as a Security Manager (Pre-opening) with Hotel Indigo Palau?

We are looking for innovative team members passionate about bringing to life an authentic Hotel Indigo experience, inspiring new stories and local connections for our guests.

If you understand this, and will help us bring to life a unique guest experience then we would love to hear from you.

Your day to day

We are looking for a passionate and charismatic Security manager , who will manage the Security function to provide a safe and secure hotel environment for our guests and employees. Adhere to local regulations concerning Fire & Life Safety, hotel emergency procedures, safety, or other compliance requirements, as well as brand safety standards and local policies and procedures.

Essential Duties and Responsibilities:

Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.

• Ensure the highest level of guest satisfaction by providing quality guest services.

• Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms

• Prepare incident reports and ensure all allegations are properly followed up

• Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities

• Be fully conversant of company terrorist procedures and convey to staff

• Responsible for management of key control within all departments

• Rendering First-Aid to guests and employees as required by internal guidelines.

• Ensure all incidents are documented as required by internal guidelines

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with owners’ policies and procedures and regulatory requirements. Maintain relations with outside contacts.

• Adhere to the timelines for carrying out the required Fire drill sessions/First Aid trainings as established by the local law.

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

What we need from you

• Bachelor’s degree with minimum 6 years of security and safety experience and/or military/law enforcement experience

• Supervisory experience is required, or an equivalent combination of education and experience

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.