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Internship, Client Operations Manager FunctionRemote – PolandJR010312

Internship – COM Function

At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

Developing impactful solutions is something we do together at Ensono because Ideas Start Here . Great things happen when many voices are heard, and people are supported to run with their ideas. On our teams, you will be backed by leaders with a passion for our business. This is a place where your ideas can Do Great Things.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business.

Adventure starts here. Here you will be a part of a team that encourages you to master your craft, ask tomorrow’s questions today, and chart your path. Our Associates focus on client impact with curiosity and a feeling of relentless commitment. You will support this mission in this role, where you will be doing the following:

Ensono is currently offering a 3-month, fully paid internship program. This program is an excellent opportunity to learn how to effectively collaborate with IT consumers and stakeholders of your client’s organization while developing your soft skills and knowledge. It is a perfect opportunity to work together with Client Operations Manager communicate and provide best possible services to our clients.

You will learn how to balance agility with meeting project requirements and define your development goals with the help of a dedicated mentor.

Your responsibilities will include:

• gathering the right artifacts around KPI metrics,

• collecting feedback from clients through various mediums such as Client Pulse and transactional CSAT survey responses,

• working with Client Operations Managers to build a plan to address any gaps.

Additionally, the role will evolve into a front-end role of connecting with clients and acting as a bridge to designated technical teams.

Who we are looking for:

• students during technical studies with a passion for business and technology,

• candidates with good communication and presentation skills,

• candidates with a high-level understanding of IT infrastructure, analytical and data-oriented skills,

• someone familiar with MS Excel reporting and PowerPoint presentations,

• someone available as soon as possible,

• candidates should be proficient in English (Upper-Intermediate or higher level).

We offer:

• Paid internship for 3 months (IT area)

• Possibility of long-term cooperation after finishing the internship

• Work in a hybrid model or fully remotely

• Flexibility in working hours (minimum 25 hours/week)

• Multicultural and dynamic environment.

If you have any questions or are interested in applying for this internship, please contact [email protected]

JR010312