Job Information
Tripleseat Account Executive - Hotels in United States
For hospitality, by hospitality.
Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.
If you are enthusiastic about hospitality and want to be a part of an innovative and cutting-edge solution, it’s time to join us in our mission to revolutionize the industry here at Tripleseat!
As an Account Executive - Hotels, your primary responsibility would be to manage the entire sales process, from lead generation to closing deals. You would need to identify potential hotel customers, conduct site visits to understand their requirements, prepare proposals tailored to their needs, and negotiate contracts and service accounts to secure business partnerships.
This is a home office based role for eligible candidates in the United States and will require regular presence in their assigned territory.
*Please note the internal title for this role is Regional Sales Manager.
What you will do:
Lead Generation: You would actively seek out potential hotel customers by utilizing various channels including online research, networking events, industry conferences, and referrals. You will create and maintain a pipeline of potential leads, qualify them based on your Tripleseat criteria, and prioritize them for further engagement.
Site Visits: You would conduct site visits to hotels and resorts to understand operations, assess needs, and showcase the value proposition of Tripleseat. You would be responsible for building relationships with key decision-makers and stakeholders at the hotel properties and creating customized solutions to meet their requirements.
Software Demonstrations: You will deliver software demonstrations to potential customers, both in person and virtually. Through demonstrations you will showcase the feature and benefits of Tripleseat software, highlighting how we can address customer pain points. You will also provide technical expertise during the demonstrations, addressing questions of software functionality, integration and use cases.
Proposal Preparation: You will be responsible for preparing comprehensive and compelling proposals that outline the benefits and features of your product or service. Your proposal clearly articulates how your offering can add value to the hotel property, align with their business objectives, and provide a return on investment. Your proposals will be tailored to each hotel's unique needs and requirements.
Maintaining CRM database and providing accurate reports: You will be responsible for updating and maintaining the CRM database with accurate and up-to-date information on customer interactions, opportunities, and pipeline status. You will also provide weekly reports reflecting the status of your territory and pipeline, as well as any relevant sales activities and outcomes.
Contract Negotiation: You would negotiate contract terms, pricing, and service agreements with hotel customers to ensure mutually beneficial partnerships. You will understand the hotel's budget constraints, contract terms, and legal requirements, while also protecting Tripleseat’s interests.
What we are looking for:
Demonstrated success in achieving quota in software sales and/or SaaS sales, with a proven track record of meeting or exceeding sales targets.
1-3 years of experience in hospitality software sales, with a deep understanding of the hospitality industry and its software needs.
Proven ability to establish and manage executive-level customer relationships, with a strong network of contacts within the hospitality industry.
Ability to handle multiple complex sales cycles simultaneously, with excellent time management and organizational skills.
Successful track record of working in a remote work environment, with the ability to self-motivate and work independently.
Ability to work effectively in an environment with extended team members, collaborating with cross-functional teams such as Onboarding, Customer Success, Product and Development, Marketing, and Sales Management.
Strong interpersonal and communication skills, including excellent writing, editing, and presenting abilities, with the ability to articulate technical concepts in a clear and concise manner to customers and sales team.
Proven ability to resolve complex problems, with a strategic and analytical mindset to identify solutions.
Ability to develop sales strategies and execute them effectively, adapting to changing market dynamics and customer needs.
Familiarity and comfort in using sales technology, including Salesforce (CRM), ZoomInfo, AdobeSign and Revenue.io.
Professional appearance and presentation skills, projecting a polished and confident image to customers and prospects.
Willingness to travel within the assigned geographic territory to meet with customers and prospects.
Bachelor's degree (BS or BA) from an accredited university, providing a solid foundation in business principles.
Sense of humor, fostering a positive and collaborative work environment and building rapport with customers and team members alike.
Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:
Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.
Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.
401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.
Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.
Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.
Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.
Here at Tripleseat, we make sure that everyone has a seat at the table. That’s why we’re proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are committed to fostering a company-wide culture centered around inclusion, diversity, and equity. Tripleseat empowers all team members to realize the full potential of themselves and others. Everyone Valued – Everyone Included.