Job Information
Burrell Behavioral Health Community Support Supervisor in United States
Job Description:
Summary:
The Community Support Supervisor provides support to a team of Community Support Specialists by using advanced knowledge of psychological concepts, evidenced based interventions and coordinating delivery of mental health services to lead their team in conjunction with other services provided by practitioners and community partners. Supervisor conducts initial and annual psychosocial assessments, and develops client-centered, strengths-based treatment plans.
Essential Duties and Responsibilities:
Hold regularly scheduled individual supervisions and administrative team meetings. Provide clinical oversight and guidance for client treatment on an as needed basis, to include appropriate addendums to annual treatment plans. Assist team members in identification of case management needs. Review all critical intervention plans and become involved in direct crisis intervention during regular business hours and as needed on a call down basis after hours or on weekends. Assist team members in the effective management of their time and schedule. Be readily available to serve as back up to team members when they are unavailable (due to being with other clients, sickness, vacation, etc.) or in need of additional expertise. Complete all documentation of services in a timely manner as outlines by the P&Ps. Accompany team members to visit client homes on at least a monthly basis to assure team member safety and quality performance. Regularly review and monitor written documentation, to assure compliance with documentation requirements, particularly for new team members who are within their probationary period. Provide coaching and opportunity for growth of team members through positive praise, corrective/constructive feedback and employee discipline when appropriate. Complete intakes and annual assessments, including documenting diagnoses, psychosocial histories, key clinical findings, recommendations and other aspects requiring the services of a QMHP. Participate in the development of the master, annual and 90-day reviews of treatment plans, utilizing a client-centered and strengths-based approach. Facilitate and participate in clinical staffing of clients who may require a higher level of care or more extensive consultation for treatment. Report all critical incidents and staff responses to the supervising Assistant Director and/or Director and Risk Management Department. Facilitate the hiring and training of new staff as needed. Evaluate each team member according to the performance evaluation guidelines. Review all travel vouchers and certify mileage claimed is reasonable and for medically necessary activities and audit EHR to verify service provision. Performs other duties as assigned by supervisor or as deemed necessary by the department.
Qualifications, Knowledge, Skills & Abilities:
● Master’s degree in Psychology, Sociology, Social Work or related field – Preferred
● Must have or obtain a valid Driver’s License within two (2) weeks of employment
● Must have access to a personal vehicle for occasional transport of clients.
● Proficient in Microsoft Office applications
Other Qualifications:
● Burrell Behavioral Health requires drivers of licensed company vehicles and those using their own vehicles for business purposes have the appropriate driver’s license, insurance coverage, and meet the auto liability carrier’s driver’s criteria.
● Must be able to establish effective relationships and demonstrate exceptional customer services skills via telephone, email and in-person interactions.
Must be able to follow direction and accept supervision.
Must have excellent knowledge of community resources and the ability to engage community partners effectively in the treatment of youth.
Must have a willingness to lead by example and to reflect on and further develop leadership qualities.
Physical Requirements and Working Conditions:
The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.
About Brightli
Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.
Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.
Brightli Snapshot
200 locations
4 states
19 subsidiaries and/or affiliates
5k+ employees