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Job Information
Sulzer Pumps US Inc. Customer Support Specialist (Inside Sales & Tendering) in United States
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At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.
Join our team within the Services division of Burnaby, BC, Canada as a Customer Support Specialist (Inside Sales & Tendering, Spare Parts). The ideal candidate will work onsite as a member of the Parts Processing Centre.
In this role, activities will include but not be limited to:
Generating tenders (bids) from the ERP system
Providing communication to customers and sister locations on order updates
Follow-up on all open tenders/bids until closure
Processing of orders through to completion
Review opportunities in the CRM system
Present to the customer, opportunities for additional quantities, upgrades, or other add-ons
Updating ERP system to reflect current client information, equipment details and product pricing
To shine in this role:
Some experience in equipment manufacturing an asset
Mechanical Technologist certificate, or related post-secondary education, an asset
Proficiency in SAP application an asset
Independently plan and prioritize own work activities
Excellent communication and interpersonal skills
Your benefits:
On-site parking
Milestone service awards
Tuition reimbursement program
Group pension with matching contributions
Employee & Family Assistance Program
Competitive extended health care and benefits plan, inclusive of:
Medical, dental, vision, travel
Life insurance, short term and long term disability, AD&D
Must be legally entitled to work in Canada.
Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.
Sulzer Pumps (Canada) Inc.
Rotating Equipment Services, a division of Sulzer Ltd, is the largest independent provider of repair and maintenance services for turbo-machinery, generators, motors, and pumps. Our global network ensures high-quality local service and our highly collaborative work environment encourages every individual to contribute. We provide a challenging and rewarding work environment where diversity is valued as a key driver for success.
At our Burnaby facility we provide pump related services and products including field engineering support, hydraulic/mechanical design and analysis, pump repairs, performance testing, retrofitted/upgraded pumps, duplicate/replacement pumps, pump packages and spare parts. On site we have 5,600 m^2 covered manufacturing space including a machine shop, repair/assembly area and two pump test sites with power capabilities of up to 15,000 HP with 50/60 hertz speed.
To learn more about Sulzer, visit our website at www.sulzer.com .
Position: Junior Designer
Currently, we have an immediate opening for a Junior Designer at our Burnaby facility. As a member of our Engineering Department you will assist, at a junior level, in the design and order processing of centrifugal pumps, components and equipment; prepare design layouts; interpret design requirements; perform calculations; create and modify drawings; create Bills of Materials (BOM) and create other engineering related documentation in accordance with customer specifications and company policies.
How You Will Contribute:
Prepare engineering drawings using CAD programs (Inventor, AutoCAD & Medusa) to enable the complete manufacturing of pump products.
Provide engineering drawing control using product lifecycle management software (PTC Windchill)
Prepare Bills of Materials within the ERP system (SAP)
May contact suppliers and other departments with respect to the coordination of design work and clarification of requirements.
May work from more detailed design requirements laid down by others in the form of notes, layouts and verbal instruction.
May perform stress analysis involving advanced mathematics.
May assign and check the work of others.
May prepare design reports or notes.
Handle special engineering tasks as assigned by the supervisor.
Support, cooperate with, and participate in company-wide EHS Management System which includes following all safety, health and environmental policies and procedures.
Perform other duties as necessary.
Qualifications:
Our ideal candidate will have:
Bachelor’s Degree in Mechanical Engineering or Diploma in Mechanical Design Technology, including such courses as mechanical design, hydraulics, computer-aided drafting (2D/3D), etc.
One to two years of experience in designing and manufacturing techniques in applicable product design to attain sufficient engineering background.
SAP and PTC Windchill experience is an asset.
Proficiency in Microsoft Office applications.
Job Assignment:
This is a permanent position, where our successful candidate will work with our team in an office, with occasional exposure to the manufacturing workshop. We offer competitive wages, excellent benefits which include extended health, dental, vision, life insurance, and short-term disability. Mandatory membership into pension plan after one year of service. We encourage and foster personal development in a challenging and rewarding workplace.
If you are interested in working for an international company like Sulzer, we invite you to apply and talk about the possibilities of beginning a rewarding career with our company.
Reference Requisition #54650 on our careers page.
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.