Job Information
City of Casper Digital Records Technician in United States
Digital Records Technician
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Digital Records Technician
Salary
$44,948.80 - $60,673.60 Annually
Location
Casper Police Department - Casper, WY
Job Type
Full-Time
Job Number
1320-01
Department
Casper Police Department
Division
Police Technologies (773)
Opening Date
06/26/2024
Closing Date
7/14/2024 11:59 PM Mountain
Description
Benefits
Questions
Class Summary
Assigned to: Casper Police Department
Incumbent is responsible for providing technical and administrative support tasks related to digital records.
REPORTING STRUCTURE:
Receives general supervision from the Police Technologies Manager or higher-level management staff.
Typical Class Essential Duties
Receives, tracks, and processes written, electronic, and verbal routine requests for public records.
Researches and compiles data in response to specific requests.
Responds to requests from user agencies, attorneys, and the public for records.
Catalogs, copies, reproduces, redacts, and distributes digital records using computer software and web applications.
Enters information into applicable databases and/or other computerized systems to track and maintain records and relevant deadlines.
Provides technical support to department personnel, attorneys, and community members in review of released or transferred digital media.
Provides various general administrative support duties, including drafting standard correspondence, entering data, filing documents, copying materials, and answering and directing phone calls and visitors. Facilitates the preparation of professional, department-sponsored, digital presentations or images.
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
Performs other duties of a similar nature or level.
Knowledge (position requirements at entry):
Knowledge of:
• Filing and recordkeeping practices.
• Handling confidential information.
• English language, grammar, and punctuation.
• Modern office procedures, methods, and equipment.
• Computer data entry systems and related software applications.
• Customer service principles.
Abilities (position requirements at entry):
Ability to:
• Routinely demonstrate the City of Casper core values.
• Interpret type, categorize, and maintain records for the Casper Police Department.
• Troubleshoot research and resolve inquiries and requests.
• Pay high attention to detail.
• Meet established deadlines.
• Maintain confidentiality.
• Learn record retention policies and practices.
• Learn digital imaging systems and software.
• Maintain an efficient record-keeping system.
• Learn and apply local, state, and federal laws, rules, and regulations.
• Work closely with all Government entities.
• Prioritize and coordinate workloads.
• Demonstrate organizational skills necessary to support efficient record management.
• Be cognizant of detail and concerned for accurate placement and retrieval of records.
• Organize records in an easily retrievable fashion.
• Operate a variety of modern office equipment and tools.
• Maintain a neat and professional appearance.
• Follow written and verbal instructions and direction.
• Communicate effectively verbally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.
Skills (position requirements at entry):
Skill in:
• Developing and maintaining filing and recordkeeping systems.
• Operating digital imaging systems.
• Interpreting and implementing records retention policies.
• Researching and assessing data and information.
• Assembling, organizing, and filing data and information.
• Implementing and monitoring policies and procedures.
• Utilizing modern office equipment.
• Detail-oriented.
• Organization.
• Applying local, state, and federal laws, rules, and regulations.
• Operating modern office equipment, software, and operating systems/applications.
• Typing and data entry.
• Providing customer service.
• Oral and written communication, sufficient to exchange or convey effective information and to receive work direction.
• Operating in a courteous, knowledgeable, and tactful manner with customers, staff, and the general public.
Training, Experience & Certifications
EDUCATION and EXPERIENCE
• High school diploma or equivalent (G.E.D.) required.
• Associate degree in digital technology, information technology, business administration, or a related field preferred.
• Minimum of one (1) year of experience in administrative support and customer service or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed below.
• Experience with law enforcement, data management, or information technology preferred.
LICENSING and CERTIFICATIONS
• Possession of a Wyoming driver’s license is preferred.
Supplemental Information & Physical Requirements
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Women, minorities, and individuals with disabilities are encouraged to apply.
Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test.
As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes.
Driving records are required for all new employees regardless of the position's driving requirements. If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.
Physical and Environmental Requirements:
Physical and Environmental Conditions:
City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing. Some employees may be subject to random drug testing if their responsibilities include:
Emergency response/rescue
Handling or working with hazardous materials, including chemicals as well as solid and liquid waste
Operating or maintaining water and wastewater systems
Writing or modifying code, maintaining or modifying City data systems including work on networks, servers, and communication systems
CDL operations and driving
Operating power-driven machinery or equipment
Creating or modifying health, financial, security and or risk documents or assessments
Working with or directing minors
Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Incumbents typically work indoors in an office environment and are subject to the common noises associated with office work including telephones, copiers, and printers. The position requires frequent sitting, typing, and customer contact, both by telephone and in person.
The City of Casper offers a variety of benefits to full-time employees. For more information on any of our benefits, please call Human Resources at (307) 235-8344.
Benefit Programs: Look at these amazing benefits!
CIGNA Health
Delta Dental
VSP Vision
Medical Reimbursement Account, Flexible Spending
MASA Supplementary Ambulance Care
Voya Supplementary Hospital, Accident, and Critical Illness Plans
Short-term and Long-term Disability Options
Life Insurance
457/IRA Retirement Options
Employees Family Assistance Program (EFAP) Free Counseling Services
Pet Insurance
Legal Shield/ID Shield
Ten Paid Holidays Annually
Wyoming Retirement System - Retirement Income for life. Employer match exceeds employee contribution.
Public Employee Pension Plan:
Employer 9.37% Employee 9.25%
Law Enforcement Pension Plan
Employer 10.6% Employee 6.6%
Paid Fire B Pension Plan
Employer 16.00% Employee 11.245%
Paid Time Off (PTO): The City of Casper (City) recognizes that a period of leisure, or recreation, away from the job is beneficial. A new full-time employee will receive an advance of 80 PTO hours on their start date. Each full-time employee’s PTO accrual is limited to a total of 720 hours, which equates to 18 weeks (40-hours per week) of PTO.
Tuition Reimbursement: Reimbursement % is based on grade level received. Includes books and some fees.
Public Service Loan Forgiveness (PSLF): The City of Casper may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Visit https://studentaid.gov/pslf/ to learn more and understand whether you may be eligible.
Cordico - Mobile Wellness Ap: On-demand access to relevant trusted and effective wellness resources.
Employee Assistance Program: Free counseling available to employees and their immediate family members.
Ergonomic Assessments: Review of your workstation and recommendations made by our Risk Management team to ensure a safe and comfortable work environment.
Additional Benefits and Annual Fun Events:
Service Awards Luncheon - To recognize and celebrate years of service, employees who reach a 5-year milestone with the City are invited to an annual luncheon. This event includes catered food, awards, and great door prizes.
Annual Employee Golf Tournament - Swing into Fun: Join us for our annual employee golf tournament. This event is typically in late Summer at our Municipal Golf Course and offers food and door prizes. Open to current employees, retirees, and family members.
Employee Holiday Breakfast – Indulge in a delicious hearty breakfast and enjoy the company of the great employees at the City of Casper. We invite all employees to kick off the holiday season with our Annual Holiday Breakfast.
Chili Skate Night – Lace up your skates! Get ready to glide and slide at our Employee Chili Skate Night at the Casper Ice Arena. Employees and their families are invited to join us for an evening of icy fun and delicious chili.
Wellness Programs – Drawings for cash prizes for participants. Free access to the Casper Recreation Center for qualifying employees.
Leadership and Employee Development – We believe in nurturing talent, empowering individuals, and cultivating a culture of growth and success. Human Resources provides employee training and mentoring opportunities to foster leadership and employee development within our organization.