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Citrix Systems Inc. Digital Sales Representative in United States

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

Location:Fort LauderdaleRequisition:R21888 Digital Sales Representative (Open)Job Posting Title:Digital Sales Representative

What we're looking for:

You are energetic and enthusiastic with 1+ years phone sales experience, who thrives in a competitive inside phone sales role. The Digital Sales Associate on the Renewals team is a proactive and consultative inside phone sales role. You’ll work collaboratively with the Citrix Sales Leadership Team and cross functional team members to develop, manage and grow existing customer accounts. You will be selling Citrix software solutions to existing customers in an assigned geographic territory in our state of the art Fort Lauderdale offices.

Position Overview/Summary

You are a take-charge, proactive, Inside Sales Representative. You love to develop end-user customer accounts and supportive customer relationships. You thrive on consultative phone sales and you can easily manage any territory. When asked “what drives you?” you reply, “the opportunity to sell a product and service I believe in”. If this sounds like you, then we’d love to talk.

You sell Citrix Subscription Advantage (SA), Appliance Maintenance, and Hardware Warranty renewal contracts and prospects for cross-sell and up-sell product and service opportunities. In this telesales role you are responsible for proactively calling, following up, managing, and closing all assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota.

Role Responsibilities

  • n this role, you will be a critical element of our renewal sales organization with responsibility to renew Customer Success Services, hardware maintenance, and tech support before expiration date.

  • Maintain best-in-class renewal rates.

  • Increase renewal revenue through upsell to higher offerings and long term commitments

  • Engage customer with outbound calls/emails to generate product leads by uncovering customer pain points and new Citrix use-cases, and pass on to field sales

  • Work on assigned renewal accounts within a territory or area (depending on scale of region) and sell the full portfolio of Citrix product renewal offerings

  • Providing routine support for customers, partners, and internal sales teams (e.g., troubleshooting license activation issues) and resolving lower scope problems.

  • Promote value proposition to customer of upgrades, maintenance, and services/consulting to maximize return on Citrix products and solutions

  • Manage and track all sales stages of the renewal opportunities

  • Align on marketing initiatives to build pipeline.

Basic Requirements

  • 1+ years of work experience with sales cycle inside sales experience

  • Does not require advanced education

  • Bachelor's degree (preferred)

Preferred Requirements

  • Minimum of 1 years sales/ telesales and experience working with enterprise level customers (preferred)

  • Experience with Vantive CRM, SAP, Citrix Subscription Advantage, software licensing programs, Salesforce, and MS Office (preferred)

  • Successful track record of exceeding sales targets/quotas


What you’re looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work. If you’re in sales, we’ll help you make your numbers and a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Functional Area:Inside Sales Rep (ISR) - Renewals

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Citrix (NASDAQ:CTXS) aims to power a world where people, organizations and things are securely connected and accessible to make the extraordinary possible. We help customers reimagine the future of work by providing the most comprehensive secure digital workspace that unifies the apps, data and services people need to be productive, and simplifies IT’s ability to adopt and manage complex cloud environments. With 2017 annual revenue of $2.82 billion, Citrix solutions are in use by more than 400,000 organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500.