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PwC Managed Services Human Capital Payroll - Senior Associate in United States

Specialty/Competency: Managed Services

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 40%

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.

  • Delegate to others to provide stretch opportunities, coaching them to deliver results.

  • Demonstrate critical thinking and the ability to bring order to unstructured problems.

  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.

  • Review your work and that of others for quality, accuracy and relevance.

  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.

  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

  • Use straightforward communication, in a structured way, when influencing and connecting with others.

  • Able to read situations and modify behavior to build quality relationships.

  • Uphold the firm's code of ethics and business conduct.

Additional Responsibilities

  • Demonstrates understanding of Payroll Managed Services; Delivers value to clients in challenging business environments;

  • Applies problem-solving and business analysis, including exhibiting flexibility to navigate through unanticipated situations; and,

  • Manages multiple priorities simultaneously utilizing project management, critical thinking, and problem-solving skills.

Minimum Degree Required

Bachelor Degree

Minimum Year(s) of Experience

2 year(s) of payroll experience.

Certification(s) Required

Certified Payroll Professional (CPP)

Preferred Knowledge/Skills

Demonstrates thorough abilities and/or a proven record of success as a team leader:

  • Creates a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members;

  • Provides candid, meaningful feedback in a timely manner; keeps leadership informed of progress and issues;

  • Answering questions and providing direction to less-experienced staff;

  • Displays knowledge and/or a proven record of success in payroll policies and practices at a global level;

  • Exhibits considerable payroll operations, implementation, and/or managed services experience and conveys process improvement skills.

  • Demonstrates experience with payroll technology platforms (ADP, SAP, Oracle, UKG, etc); and,

  • Understands global payroll operations, establishes accurate and timely payments, in compliance with federal, state, and local laws for each location regarding withholdings and deductions.

Demonstrates thorough abilities and/or a proven record of success in managing efforts to identify and address client needs:

  • Understands business problems in the form of functional and technical requirements while using innovative thought leadership in the creation of solutions;

  • Understands and possesses knowledge of federal, state, and local payroll regulations, labor laws, and tax requirements to establish compliance;

  • Coordinates with client on with payroll inquiries and audits from federal, state, and local taxing authorities;

  • Works closely with business teams and key stakeholders, both management and operational, to establish industry-leading processes for payroll and related programs, including effective internal controls and automation of workflows to enable efficient, accurate, and timely processing of payroll;

  • Manages the implementation of new tools/automation, financial controls, policies, and leading industry practices across the functional group to include process improvements and efficiencies related to payroll deliverables;

  • Develops relationships with a diverse, cross-functional group of stakeholders across a global network to drive and influence transformational change and solutions;

  • Works with accounting to assist with journal entries, account reconciliations, and other accounting duties related to payroll;

  • Works closely with PwC leaders and clients to interpret results, identify trends, and develop/implement strategies to combat issues;

  • Establishes and maintains pay policies, payroll calendars, checklists, tax deadlines, and procedural documentation;

  • Makes recommendations and implements processes to enable cross-border payroll process;

  • Develops and sustains meaningful client relationships, understands a client's business and technology to identify, pursue, and ultimately obtain additional consulting opportunities;

  • Acquires knowledge of current business issues to deliver results and develop process improvement strategies;

  • Creates a positive work environment, working with team members while meeting client expectations, encouraging improvement by offering meaningful feedback in a timely manner and keeping leadership informed of progress;

  • Displays proven communication skills, both written and verbal including the ability to communicate project updates, negotiate contracts, and present business proposals to clients and stakeholders; and,

  • Works with multicultural teams in multiple locations.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $58,000 - $161,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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