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Citrix Systems Inc. Manager, Digital Sales in United States

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

Location:RaleighRequisition:R25966 Manager, Digital Sales (Open)Job Posting Title:Manager, Digital Sales

What we're looking for:

The Manager, Digital Inside Sales is responsible for managing a team of tele-sales professionals to achieve quarterly and annual revenue goals and generate sales pipeline for all Citrix solutions and product lines. The Manager, Digital Inside Sales understands Citrix's overall go-to-market model and is familiar with the Channel Partners and Customers in their sales region. This individual is responsible for overseeing that their team is effectively generating, supporting and advancing the sales opportunities of their assigned area including effective working relationships with internal Citrix resources and the Channel. The Manager, Digital Inside Sales is also responsible for driving the professional development of their sales staff including mentorship, training and performance evaluation. The position requires the ability to multi-task between team members in their support of various customers, partners, sales opportunities, and other initiatives.

Primary Duties / Responsibilities

  • Monitors sales rep productivity in support of their account and territory development. Leverages Scorecard to track KPIs and growth

  • Leads the Inside Sales team in following sales methodology and best practices including effectively using Salesforce.com

  • Provides ongoing mentorship to sales reps to teach appropriate prospecting techniques, key account management, and general account maintenance.

  • Meets regularly with each rep to review: sales call activity, lead follow up, account reviews, prospecting and performance, competitive losses/wins, personnel issues and personal/professional developmental opportunities.

  • Assesses skill sets and provide ongoing coaching and feedback to team members to meet objectives, reinforce sales methodology and provide guidance on career path direction. Implements personal development plans for individual team members.

  • Guides sales reps on how to manage key relationships in the Channel and work closely with the Field and other internal Citrix resources

  • Acts as a point of escalation for customers and channel partners and assists inside sales strategies.

  • Provides direction and expertise to sales reps and participate in cross-selling initiatives

  • Manages appropriate pipeline and forecast and ensures accurately reflected in Salesforce.com; is aware of all top deals in their area and can provide details on status and close plan.

  • Ability to work with sales reps to assess customer challenges, identify and address problem areas, formulate relevant solutions and present the solution effectively

    Qualifications (Knowledge, Skills, Abilities)

  • Experience in inside sales telesales environment with complex technical business solutions and a strong understanding of business drivers for line of Business solutions

  • Self-motivation, self-management and professionalism with advanced organizational, negotiation, problem solving skills and team building skills.

  • Possesses high level of specialized sales and product solution knowledge and a solid understanding of Citrix competitive domain and technologies.

  • Excellent oral and written communications skills, as well as, excellent presentation skills. Has ability to lead meetings internally and externally including executive briefings.

  • Knowledge of Microsoft Office Suite, CRM and opportunity management systems, preferably Salesforce.com.

  • Ability to travel within assigned territory and other locations when necessary

    Requirements (Education, Certification, Training, and Experience)

  • 2-3 years management experience leading a B2B or manage discreet quota carrying sales teams or 5+ years’ experience in a B2B or have been a discreet quota carrying sales person for 5 to 7 years in the technology industry

  • 4 year college degree or equivalent industry experience

  • Proven ability to lead high performance sales organization

  • Experience selling in two-tier partner models with proven success in channel sales

  • Cloud or software sales a plus

  • Knowledge of Citrix and/or Citrix Certifications, a plus

What you’re looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work. If you’re in sales, we’ll help you make your numbers and a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Functional Area:Inside Sales Rep (ISR)

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice (https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html) at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Citrix (NASDAQ:CTXS) aims to power a world where people, organizations and things are securely connected and accessible to make the extraordinary possible. We help customers reimagine the future of work by providing the most comprehensive secure digital workspace that unifies the apps, data and services people need to be productive, and simplifies IT’s ability to adopt and manage complex cloud environments. With 2017 annual revenue of $2.82 billion, Citrix solutions are in use by more than 400,000 organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500.

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